Elizabeth Foster

Certified Nursing Assistant

Orangeburg, SC 29115

adwt7t@r.postjobfree.com

+1-803-***-****

• More than 15 years' successful experience in caregiving, customer service and support with recognized strengths in problem-solving..

• Possesses solid computer skills.

• A team player, acknowledged as a "Total Quality Customer Service Professional." Authorized to work in the US for any employer

Work Experience

CNA - Certified Nursing Assistant PRN

Integral Medical Staffing - Columbia, SC

October 2020 to Present

Assist residents with ADL's

Take Vital signs

Report any resident changes to nurse

Maintain resident safety

Certified Nursing Assistant (Per Diem)

Suwannee Medical Personnel - DeLand, FL

July 2017 to Present

• Worked in a hospice, hospital, nursing facility, and nursing home

• Took care of approximately 1 to 14 elderly, disabled, hospice, and cancer patients daily

• Provided caring, intimate, hands-on healthcare for residents, clients, and patients

• Monitored vital signs

• Assisted with feeding clients, patients, and residents 1 to 2 meals per day

• Assisted with bathing residents, patients, and clients

• Worked with mechanical lifts, as needed

• Communicated resident's, patient's, and client's condition to the nurse in charge

• Made beds

• Cleaned rooms, floors, bathrooms, linens, and hallways Certified Nursing Assistant

Advent Health Orlando North - Orlando, FL

2018 to 2019

• Provided nursing assistance to residents in a Skilled Nursing Setting.

• Assisted residents with activities of daily living including but not limited to dressing, grooming, diapering, assistance with meals and transferring using assistive devices.

• Ensured patient status changes were accurately reported to the healthcare team and charted on. CNA/Caregiver

Nurse Staffing Agency - Winter Park, FL

2017 to 2018

•Provide quality patient care as a per-Diem CNA within the skilled nursing, rehabilitation, acute-care, hospice and home care setting.

•Preserve patient dignity while assisting with ADL's.

•Observing and reporting any patient changes to the nurse in a timely fashion. AT-Home Email /Chat Representative

SITEL - Ocala, FL

2014 to 2018

• Account balance concerns

• Data Entry

• Account History and updating

CNA - Certified Nursing Assistant

Opis Senior Services Group - Ormond Beach, FL

2016 to 2017

Assisting Patients Dementia & Alzheimer's Provided all aspects of daily care, Bathing, feeding, dressing

& vital signs.

Provides both physical & emotional support as needed. Certified Nursing Assistant

Coastal Health and Rehabilitation Center - Daytona Beach, FL 2016 to 2016

• Assisted residents with activities of daily living including helping with meals, transferring using assistive devices, bathing, dressing and grooming.

• Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.

•Documented any changes and reported them to the nurse. Certified Nursing Assistant

Indigo Manor Nursing and Rehabilitation - Daytona Beach, FL 2015 to 2016

• Provide high-quality patient care as a CNA within the rehabilitation and nursing-home settings.

• Preserve patient dignity and minimize discomfort while performing personal care duties, such as bathing, washing of mouth and skin, toileting, eating and hydration, and grooming and dressing.

• Performed vital signs and weights measurement, and documentation. At-Home Customer Service Representative

XACT Telesolutions Inc - Orlando, FL

2012 to 2014

• Customer service for Fresenius Health, Gabriel house and JN Phillips

• Account login support

• Appointment setup and dispatch

Customer Support Representative

Island Green - Edgewater, FL

2010 to 2012

Edgewater, FL

Customer Service Representative

• Support sales reps in opening new accounts and upgrading existing service.

• Quickly and effectively solve customer challenges.

• Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

At-Home Customer Service Representative

Convergys, Orlando, FL

2009

• Access electronic and paper cataloging systems to look up product information and availability.

• Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.

Customer Service Representative

Evergreen Sales and Marketing - Daytona Beach, FL

2007 to 2008

• Helping Customers with product issues.

• Selling and/or Upselling

• Handle customer inquiries, complaints, billing questions and payment extension/service requests. Direct Care Aide

ResCare - Daytona Beach, FL

2006 to 2007

• Assisting mentally disabled clients with bathing, showering, grooming, and other personal hygiene tasks.

• engaging clients in activities like reading, talking, and playing games Home Health Aide

Arcadia Healthcare - Daytona Beach, FL

2005 to 2007

• Assisting with personal care.

• Running errands

• Supports clients with housekeeping and laundry services 2008 - 2009

Education

Diploma in Certified Nursing Assistant

American Red Cross - Daytona Beach, FL

2015 to 2015

Bachelor of Science in Business Administration

Grand Canyon University - Phoenix, AZ

2015

High School Diploma in High School

Lindsey Hopkins Tech - Miami, FL

2004

Skills

• Cna Certified

• CNA

• Home Health

• HHA

• Certified Nursing Assistant

• Hospice Care

• Alzheimer's Care

• Dementia Care

• Caregiving

• Senior Care

• Hospital Experience

• Laundry

• Meal Preparation

• Cleaning Experience

• Sales Support

• Upselling

• Nursing

• Memory Care

• Patient Care

• EMR Systems

• Vital Signs

• Medical Records

• Microsoft Word

• Medical Office Experience

• Conflict Management

• Sales Experience

• Customer Service

• Salesforce

• Technical Support

• Help Desk

• Typing

• IVR

• Troubleshooting

• Microsoft Office

• Quality Assurance

• Computer literacy

• Computer Skills

• Epic

• Leadership

• Documentation review

• Computer networking

• Analysis skills

Certifications and Licenses

CNA

May 2020 to May 2022

Florida License: CNA324429

CPR

June 2021 to June 2023

American Red Cross CPR 06/17/2021 - 06/17/2023

Certified Nursing Assistant (CNA)

Drivers License

May 2021 to May 2029

South Carolina Driver's license

Certified Nursing Assistant (CNA)

June 2021 to June 2023

Georgia CNA license CN0014232425

Certified Nursing Assistant (CNA)

June 2020 to June 2022

South Carolina CNA license 9986859

AED Certification

First Aid Certification

State Tested Nursing Assistant

BLS Certification

Assessments

Nursing Aide Skills — Expert

March 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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