Service Representative Document Controller

Sreeja C.

Abu Dhabi, UAE

Mobile#: +971-**-*******

E-mail: *******@*******.***

CAREER OBJECTIVE

A competent professional with more than 16 years of UAE experience seeking a challenging role in an organization of repute, to attain professional growth and also contribute to achieve organization’s goals. CAREER OVERVIEW

A) Organization : FAB Abu Dhabi through ADDECO, Abu Dhabi (Since February 2023 till date ) Designation : Customer Service Representative

B) Organization : Avalon Data Systems LLC, UAE (From Feb 2015 to June 2020, 5 years ) Designation : Office Manager

Responsibilities

Coordinate and maintain operations by following company policies and procedures.

Handle administrative functions of the company.

Payroll management (Software My Pay friend), preparing leaves and final settlements.

Coordinate training to newly hired employees.

Maintain electronic and hard copy filing system.

Prepare certificates and experience letters.

Technical Team Timesheet management.

Sales Invoicing and Payment Follow-up.

Supplier Registration.

Supervision of logistic team.

Technical Team Tools and Equipment Inventory management and timely repair / calibration.

Service / Consultancy / Contract Quote preparation & follow-up

Contract Preparation for Services & Projects.

C) Organization : CIVILCO CIVIL ENGINEERING & CONTRACTING Co. W.L.L., UAE

(From Dec 2004 to Dec 2014, 10 years)

Designation : Secretary /Document Controller (From December 2010 to December 2014, 4 years)

: Project Document Controller (From August 2006 to December 2010, 4 Years) Project : Al Wahda City-1 (Construction of 3 Buildings –Hotel, Office and Residential) Responsibilities

Regular correspondence of Management Representative, Project Director, Project Coordinator and various departments with Client, Consultant and Subcontractors, upon drafts.

Takes care of incoming letters, faxes, submittals etc.

Prepares all types of Submittals as per drafts / instructions from the Managers.

Control and follow up incoming and outgoing correspondence from Client / Consultant / Subcontractors and from Head Office and distribute to the concerned departments for necessary actions.

Maintaining a Filing System as per Quality procedures.

Maintaining a logging system for inward outward correspondence related to the project.

Uploading submittals/correspondence through Citadon Workspace Document Management System – UK.

Upon receipt of approved drawings or as per the status, takes care of its proper distribution to concerned Construction Managers/Project Engineers and other concerned departments. Designation : Project Secretary (August 2004 to August 2006, 2 years) Project : Development of Six Towers Project – Khalidiya Responsibilities

Self-correspondence of Project Director, prepares draft based on the issues related to Project Director’s action, correspondence upon drafts, dictation and upon oral instructions by the Project Director.

Arrange Project Director’s site internal meetings, takes minutes during the meetings and prepare the minutes of the meeting.

Control and follow up incoming and outgoing correspondence from Client / Consultant / Subcontractors and from Head Office and distribute to the concerned departments for necessary action.

Maintaining a Filing System as per Quality procedures.

Assisting the Document Controller.

Prepares all types of Submittals as per drafts / instructions from the Managers.

Upon receipt of approved drawings or as per the status, takes care of its proper distribution to concerned Construction Managers/Project Engineers and other concerned departments. C) Organization : Mina Solutions LLC, Abu Dhabi (HCDM IT Solution provider) (From April 2004 to July 2004, 4 Months) Designation : Executive Secretary

Responsibilities

Call coordination

Office Administration

Documentation and filing

Correspondence through email & faxes, Event coordination. D) Organization : Emirates Photo Marketing, Sole distributors of Kodak in UAE

(From April to October 2002, 7 months)

Designation : Office Secretary

Responsibilities

Receiving Enquiries and orders, Service Coordination between Engineers. ACADEMICS

Three-Year Engineering Diploma in Applied Electronics (1993-1996) Institute : Model Poly Technic, Vadakara, Kerala

Certified by : Board of Technical Education, Kerala, India. Pre-Degree from Calicut University, Kerala, India. (1991-1993) SOFTWARE EXPERIENCE

ZOHO Cloud Applications : CRM, People, Desk and Projects

My Payfriend – Payroll Management Software

Citadon Document Management System - UK

MS Office

PERSONAL INFORMATION

Date of birth : 15-12-1975

Marital Status : Married

Nationality : Indian

Passport No : T9236196, valid till 04-10-2030

Visa Status : Dependent Visa

UAE Driving License : Holding Valid UAE Driving License

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