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Service Representative Customer

Location:
Orlando, FL
Posted:
April 28, 2023

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Resume:

BRIANTE MYA SMITH

**** ***** ***** **.

Orlando, FL 32835

407-***-****

adwszj@r.postjobfree.com

ABOUT ME

Spiritual advisor and Reiki Master with over 7 years of experience! I am passionate about the healing of each and every living being, and will always provide great and friendly customer service. Have worked on over 100+ clients, and successfully healed physical ailments & diseases, emotional trauma, and mental clarity.

EXPERIENCE

Reiki Master

Aug 2015 – Present

Uses reiki universal energy to heal the energy and frequency of absolutely anything consisting of matter.

Physical, mental, emotional, and spiritual healing

Life guidance using reiki, crystals, tarot cards, & astrology

Herbal healing

Worked with 100+ clients and have assisted in the healing of physical diseases, mental clarity, and emotional trauma

Lotus Blossom Spa

Receptionist

March 2015 – Dec 2018

greeting of all guests

answering phone calls

assisting guests with questions regarding spa services and products

booking all appointments,

checking the guest into the computer system and charging for services

AWS Writing

Content Writer

Aug. 2014 – Aug. 2022

Mathematics and Science textbook Writing Company

Create and write creative stories to teach science and mathematics concepts

Create and write science and mathematic questions for students to solve

Edit other authors’ grammar and check written work for factual accuracy

Research mathematics and scientific content

Easy Rest Adjustable Beds

Telemarketing

Feb. 2019 - August. 2021

Cold calls: Handle 150+ calls

Memorized company script encouraging clients to book appointment to view product.

Appropriate use rebuttals of to encourage clients to book appointment to view product.

Cold calling: About 300 calls/ day made

Conduent

Customer Service Representative (Aetna Insurance)

Oct. 2015 – Oct. 2019

Handle 50+ calls/ day

Assist members to order medication, and educate members on alternative medications and locate pharmacies to pickup medications.

Assist and educate members with general information on insurance membership, and resolving any issues regarding membership.

EDUCATION

B.A. English

The University of Central Florida

Orlando, FL

2019 Graduate

CERTIFICATIONS

Reiki Master Certification

Orlando Reiki School & Clinic

Sept. 2016

REFERENCES

Athlene Whyte

AWS Writing Employer

407-***-****

adwszj@r.postjobfree.com

Monica Smith

Reiki Teacher

adwszj@r.postjobfree.com

Angela Lee

Lotus Blossom Spa Employer

(407)- 569-8050



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