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Maintenance Technician Customer Service

Location:
Clinton, OK
Salary:
80000.00
Posted:
April 28, 2023

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Resume:

Robert John

Clinton, OK ***** adwsxv@r.postjobfree.com

+1-580-***-****

Authorized to work in the US for any employer

Work Experience

General Manager

Arby's Restaurant Group / Inspire Brands - Elk City, OK July 2021 to Present

Closely monitor the safety of the staff through execution of standards and guidelines

Coach, train, and council all team members including, service standards, room inspections and discipline Conducted daily safety inspections

Conducted employee interviews and created hiring/training processes and protocols Controlled labor by creating efficient employee schedules

Evaluate/monitor product mix as well as build & implement inventory control programs in order to maximize profits

Foster career growth and cross training for hourly staff

Fostered corporate citizenship by serving and supporting local communities

General Manager Braums - Clinton, OK August 2016 to May 2021

Closely monitor the safety of the restaurant guest and staff through execution of food safety & restaurant safety standards and guidelines

Coach, train, and council all team members including, mystery shops, service standards, room inspections and discipline

Complete opening and closing duties of restaurant and manage daily deposits Conducted daily food safety inspections

Conducted employee interviews and created hiring/training processes and protocols Controlled labor by creating efficient employee schedules

Evaluate/monitor product mix as well as build & implement inventory control programs in order to maximize profits

Foster career growth and cross training for hourly staff

Fostered corporate citizenship by serving and supporting local communities Managed over 55 employees and monthly total sales of $240.000.00

General Manager Kfc/Taco Bell - Clinton, OK January 2016 to August 2016

Tracked and ordered products to ensure efficient inventory and waste costs

Responsible for managing the day to day operations of a nationally based, casual dining concept for a local franchise group

Foster career growth and cross training for hourly staff

Evaluate/monitor product mix as well as build & implement inventory control programs in order to maximize profits

Controlled labor by creating efficient employee schedules

Conducted employee interviews and created hiring/training processes and protocols Insure great customer satisfaction

General Manager Kfc/Taco Bell - Bonham, TX March 2014 to January 2016

Train workers Make the schedule

Meet controllable profit guidelines Ordering product

Daily reports

Weekly and monthly inventory

Ensure great customer service and satisfaction Hiring and firing employees

Truck Driver Class A George Neal - Hobart, OK May 2012 to February 2014

drove truck regional mainly delivering hay and some equipment

Maintenance Technician Elkview General Hospital - Hobart, OK May 2009 to May 2012

Preventative maintenance Carpentry

Light electrical work HVAC

Boiler and Chiller work

General Manager

Big A Burger - Hobart, OK February 2003 to May 2009

Train employees Make the schedule

Hiring and firing employees Ordering product

Daily and Monthly reports

Ensure great customer service and satisfaction

Education

High School Diploma Bokchito High School - Bokchito, OK May 1990

Skills

•Adaptability Attention to detail Communication skills Conflict management Critical thinking Customer relations Effective trainer Employee orientation Financial management Food handling

•Budgeting

•Profit & Loss

•Management

•Payroll



Contact this candidate