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Customer Service Assistant Manager

Location:
Lexington, WA, 98503
Posted:
April 28, 2023

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Resume:

VANESSA LEE

SKILLS

• Case Management

• Grooming and Bathing Assistance

• Supporting Personal Needs

• Family Support and Assistance

• General Housekeeping Abilities

• Medical Procedures Understanding

• Medical Office Administration

• Documenting Behaviors

• Recording Vital Signs

• Light Housekeeping

• Compassionate Caregiver

• Dementia and Alzheimer's Knowledge

• Complex Problem-Solving

• Intake Recording

• Meal Planning

• Efficient and Reliable Team Player

• Documentation Procedures Expertise

• Oral Hygiene

• Room Cleaning and Restocking

• Range of Motion Exercises

• Monitor Vitals

• Bed Making and Linen Changes

Activities of Daily Living (ADL)

Support

• Catheter Change and Preparation

• Wound Care

• Till Counting

• Stocking and Replenishing

• Cash Drawer Management

• Refunds and Exchanges

• Staff Training

• Product Knowledge

• Issue Resolution

• Product and Service Sales

• Verbal and Written Communication

• Cash Management

• Money Handling

• Time Management Skills

• Liquor Law Compliance

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cashier position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

WORK HISTORY

April 2022 - January 2023

CNA Blue Ridge Special Care, Roanoke, VA

January 1994 - June 2004

Assistant Manager Shell Gas Station, Roanoke, VA

Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Transported patients between rooms and appointments or testing locations.

• Created employee schedules to align coverage with forecasted demands. Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Assisted in organizing and overseeing assignments to drive operational excellence.

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Supervised day-to-day operations to meet performance, quality and service expectations.

Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

EDUCATION

August 2013

Didn't Graduate Medical Administration

Virginia Western Community College, Roanoke, VA

CONTACT

Lacey, Virginia 24017

540-***-****

adwsxp@r.postjobfree.com

• Cash Register Systems

• Identification Checks

• Order Taking

• Customer Relations

• Purchase Assistance

• Currency Counting

• Merchandise Restocking

• Microsoft Office

• Refund Handling

• Accounting Softwares

• Records Maintenance

• Security Monitoring



Contact this candidate