Service Representative Rep

CHERRISE RANDALL

**** * **** ***

Apt ***

Kansas City, MO 64138

adwsuc@r.postjobfree.com

CUSTOMER SERVICE REPRESENTATIVE

I am interested in the customer service position available.

Charter Communications

Customer Service Rep 02/2018- Present I am now a Team Lead

Handle inbound calls for Activation and Tech Support. I assist and support my coworkers with any questions or concerns I also take escalation calls when needed.

EDUCATION

High School Diploma obtained 05/1994 I attended Trapper Creek Job Corps also completed my trade in Business Education.

AWARDS AND ACKNOWLEDGEMENTS

We have program at Spectrum where our calls are being monitored based by how we indulge with customers showing empathy ownership and customer experience.

I have maintained an 80% or higher and receive recognition every month and awarded Spark points for different incentives.

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