Center Associate Package Handler

Crystal Jones

EXPERIENCE:

Tennessee Carriers - Columbus, OH Feb 2023 – Mar 2023

Customer Service Representative

Schedule transportation for Seniors for Dr appointment.

Customer Service.

Belk Incorporated - Columbus, OH Nov 2022 – Jan 2023

Customer Service Associate

Answer phone calls up to 25 to 30 a day helping with accounts & any questions customers may have.

West Fraser - Seaboard, NC Jun 2010 - Jan 2023

Customer Service/Dispatcher/Machine Operator/Scale Clerk

Customer Service.

Data entry.

Adjusting contract.

Keep machine running when machine breaks down get it back up & running as quick as possible.

Direct trucks & communicates with truck drivers who receives & transmits information to coordinate operations & other trucks.

T-Mobile - Rocky Mount, NC May 2007 - Jan 2010

Call Center Associate

Personalize with every interaction and provide solutions to take care of customers.

Troubleshoot technical issues.

International Papers - Franklin, VA Apr 2006 - Jun 2009

Scale House Operator

Scale & weight trucks in & out.

McDonald's - Williamsburg, VA Jan 2007 - Aug 2008

Shift Leader

Making sure customer service was excellent.

Made sure we had great team effort.

Scheduling time opening & closing the restaurant.

Target - Suffolk, VA Jun 2004 - Dec 2004

Inbound Package Handler

Inbound trucks loading & packing trucks at 220 boxes an hour.

Southern Foods - Windsor, VA May 2000 - Sep 2002

Assistant Manager

Make work schedule for cashiers.

Make drops.

Close the store.

Make bank drops.

EDUCATION:

High School Diploma

Southampton Highschool

Courtland, VA

1991

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