LR LAURI ROSSI

adwst5@r.postjobfree.com 763-***-**** Elk River, MN 55330

PROFESSIONAL

SUMMARY

Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Detail- oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. SKILLS Research Prowess

Records Management Systems

Client Transportation

Appointment Transportation

Supporting Daily Living Needs

Patient and Family Liaison

Home Health Care Expertise

Treatment Documentation

Federal Guidelines

Patient and Caregiver

Education

WORK HISTORY North Star Home Care Corey Koontz - Anoka, MN 04/2016 - 08/2017 Utilized universal precautions and infection control principles in all aspects of care.

Directed patients in simple prescribed exercises to assist with daily physical therapy routines.

Constructed cognitively stimulating activities.

Assisted with end-of-life care.

Certified Health Unit Coordinator TNICU North 04/1999 - 11/2015 Memorial Hospital - Robbinsdale Minnesota

Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care. Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Developed policies and procedures for effective pharmacy management.

Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.

Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Responded to patient call lights to expedite appropriate follow- through.

Provided concierge service to assist patients and families and direct them to available resources.

Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs. Assembled and maintained patient medical records and other documents related to patient care.

Assisted with processing patient admissions, transfers and discharges. Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.

Provided care for 13-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.

Discussed medical histories with patients in effort to provide most effective medical advice.

Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.

Maintained detailed records of medical supplies and ordered supplies.

Communicated with patients, ensuring that medical information was kept private.

Attended training courses and seminars to remain up-to-date on emerging medical technology and techniques.

Scheduled referral appointments to other providers for patients needing specialized treatment.

Ordered all pharmacy supplies and kept check on inventory levels. Maintained professional demeanor while treating patients with respect and dignity.

Consulted with patients and family members to discuss healthcare plans and outline care initiatives.

Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis. Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.

Created customized care plans, working with hospital staff and families to assess and meet individual needs.

Health Unit Coordinator Unity Hospital - Fridley, 05/1995 - 05/1998 Minnesota

Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.

Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Responded to patient call lights to expedite appropriate follow- through.

Provided concierge service to assist patients and families and direct them to available resources.

Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Assembled and maintained patient medical records and other documents related to patient care.

Assisted with processing patient admissions, transfers and discharges. Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction. Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.

Provided care for 28-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.

Discussed medical histories with patients in effort to provide most effective medical advice.

Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.

Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.

Communicated with patients, ensuring that medical information was kept private.

Cashier Unity Hospital Cafeteria - Fridley, Minnesota 01/1992 - 01/1995 Used POS system to enter orders, process payments and issue receipts. Tallied cash drawer at beginning and end of each work shift. Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Maintained current knowledge of store promotions and highlighted sales to customers.

Addressed customer needs and made product recommendations to increase sales.

Stocked, tagged and displayed merchandise as required. Worked closely with shift manager to solve problems and handle customer concerns.

Greeted customers entering store and responded promptly to customer needs.

Responded promptly to requests for assistance, spills and customer inquiries.

Operated cash register to record transactions accurately and efficiently.

Worked with floor team and managers to meet wide range of customer needs.

Performed cash, card and check transactions to complete customer purchases.

Built relationships with customers to encourage repeat business. Conducted inventory counts by adding each item in stock and documenting in computer system.

Learned duties for various positions and provided backup at key times.

Restocked and organized merchandise in front lanes. Answered questions about store policies and addressed customer concerns.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Welcomed customers and helped determine their needs. Processed refunds and exchanges in accordance with company policy.

Handled cash with high accuracy and took care to check bills for fraud.

EDUCATION North Hennepin Community College, Minneapolis, MN 05/1996 Diploma: Health Unit Coordinator

Honor Roll [Semester and Year]

Awarded Lions Club of Blaine Grant

Awarded Class President

3.75 GPA

Grand Rapids Senior High School, Grand Rapids, MN 05/1983 High School Diploma

ADDITIONAL

INFORMATION

Good Afternoon. I am interested in working in the Medical Cannabis industry. I have working Knowledge of up to date products available, help for personal conditions, usual dosing and tools for use. I have handled class 2 narcotics via pharmacy codes and tube systems. I have traveled to many legal states and observed their practices. I am aware of the current Minnesota laws regarding this product and am a patient myself. I so believe in the help the plant gives so many medical conditions especially those who have been led to believe that it is nothing more then a street drug. I keep up to date on new findings by reading everything I can find and am planning on taking an online class to improve my knowledge. i know I am most likely older than most candidates but I find it will give a shop a trust factor, not be a negative. I have been semi retired for the last few years Trauma was a very fast paced emotionally draining position. I am looking for part time employment only and can be totally flexible. Thank You so much for your consideration and I hope to hear from you soon. L.R.

Contact this candidate