Clinical manager

LAURIE BEARDSLEE

Mesa, AZ***** 623-***-**** adwssz@r.postjobfree.com

PROFESSIONAL SUMMARY

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

WORK HISTORY

PROFESSIONAL DME CLINICAL MANAGER, 10/2020 to 08/2022 GREAT ELM VALLEY – 2330 W BROADWAY

• Regularly evaluated employee performance and provided feedback.

• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills. Providing sales and call center support.

• Oversaw overall operation of customer services and patient care.

• Accomplished leader

• Regulatory compliance experience

• Expenditure Authorization

• Attention to detail

• Team Meetings

• New Staff Orientation

• IV bags

• Vitals

• EKG’s

• IV placement

• Cast placement

• Blood draws

• Abg’s

• Clinical Documentation Management

• Effective communicator

• Strong presentation skills

• Adaptive to changing environments

• Skilled in patient and customer relations

• Sales through the DME company

• ALS research team at Mayo clinic

• Call center management

• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase customer care standards and enhance operational procedures. ALS clinic for ALS research with Mayo hospital,

• Managed call center

• Ensure proper staffing per shift, mandatory time off, annual performance reviews, preceptor for all new hires, maintain quality and accuracy in a timely response to customers and patients, Providing solutions for the upset customers/patients. Providing coaching and monitoring of 30 staff members. Approving timecards and PTO and vacation time. Maintain employee morale CLINICAL MANAGER, 05/2018 to 10/2020

PROFESSIONAL DME APRIA –

• Regularly evaluated employee performance and provided feedback.

• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.

• Oversaw overall operation of nursing services and patient care.

• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.

• Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.

• Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices, and facilitation of positive work environment.

• Implement new policies and educate staff on changes.

• Call center manager

Flight Respiratory Therapist, 01/2018 to 05/2019

REVA – SKY HARBOR AIRPORT

• Managed and operated mechanical ventilators to deliver airway management.

• Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers, and positive pressure equipment.

• Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.

• Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases and blood chemistry changes.

• Provided comprehensive care to improve and strengthen clients' respiratory functions. Respiratory Therapist Team Lead, 08/2014 to 09/2018 NORTH PEORIA EMERGENCY ROOM – NORTHWEST VALLEY

• Managed and operated mechanical ventilators to deliver airway management.

• Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers, and positive pressure equipment.

• Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.

• Aided physicians with various procedures such as bronchoscopies, ventilator management and intubations.

• Provided comprehensive care to improve and strengthen clients' respiratory functions.

• Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.

• Developed system of staff communication to enable quicker implementation of treatment plans and improved comprehensive patient care.

• Provided emergency care to patients.

SHIFT LEAD/Relief Charge, 08/2007 to 09/2014

Scottsdale Shea Hospital – Scottsdale, AZ

• Educated family members and caregivers on patient care instructions.

• Evaluated patient histories, complaints, and current symptoms.

• Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.

• Advocated for and strived to protect health, safety, and rights of patient.

• Communicated with healthcare team members to plan, implement, and enhance treatment strategies.

• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

• Equipped patients with tools and knowledge needed for speedy and sustained recovery. TRAUMA ROOM LEAD/TRAUMA ICU LEAD, 09/2002 to 08/2007 Good Samaritan Regional Medical Center – DOWNTOWN PHOENIX

• Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.

• Observed patients' vital signs and administered physician-prescribed medications and treatments.

• Delivered age-appropriate medical care for adult, adolescent and geriatric ICU patients.

• Maintained respectful treatment environment that honored patients' and families' cultural and religious traditions and preferences.

EDUCATION

BS degree in business administration: ASU college 2005 Associate of Applied Science: Respiratory Therapy, 01/1999 APPOLO COLLEGE - PHOENIX ARIZONA

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