Scheduling Coordinator Dental Assistant

BIANCA B ONET

PROFESSIONAL SUMMARY

Energetic and professional dental insurance coordinator/dental assistant offering wealth of experience in interacting with office staff and patients, supply restocking and front desk administrative duties. Skilled at taking dental X-rays, preparing dental impressions and chairside assistance. Expert at working under pressure and adapting to new situations. Excellent at creating and maintaining clean and sterile environments. Quick to build relationships and successful in easing patients anxiety. Hardworking, educated, and always willing to go the extra mile to complete tasks. W ORK H ISTORY

Scheduling Coordinator/Dental Front Desk, 02/2022 to 04/2023 Modern Family Dentistry - Jersey City, NJ

● Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.

● Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.

● Scheduled patients accordingly while maintaining daily production goals.

● Followed up on recalls.

● Took care of all patient/insurance information and recorded it all in our dental software.

● Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

● Took care of all insurance pre-authorizations, explained breakdown to patients and scheduled them for their approved treatment.

● Dental insurance Biller/Scheduling Coordinator, 04/2017 to 11/2020

Palisades Oral Surgery- Fort Lee, NJ

● Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.

● Calmed nervous patients by speaking softly, answering questions and providing compassionate care.

● Explained dental/medical insurance benefits to patients

● Collected and Recorded all payments

● Followed up with unpaid claims and sent any additional information needed to process claims.

● Handled the schedule and made sure we met our daily production goal.

CONTACT

Address : Jersey City, NJ 07087

Phone : 551-***-****

Email : *********@******.***

S KILLS

● Account Posting

● Billing and Invoicing

● Dentrix And Other Dental Software

● Infection Control Training

● Multi-Line Phone Systems

● Excellent Organizational Skills

● Detail-Oriented Personality

● Hipaa

● Customer Service/Sales

● Strong Communication Skills

Dental Insurance Coordinator/Dental Assistant, 05/2009 to 03/2017 Smiline Dental - Union City, NJ

● Executed billing tasks and recorded information in our dental software.

● Educated patients by giving oral hygiene, plaque control and postoperative instructions.

● Took full-mouth x-rays on patients

● Prepared insurance claim forms, explained benefits and outlined pricing details for procedures.

● Presented treatment plans to patients and collected payments.

● Cleaned and sanitized dental instruments and equipment, straightened treatment rooms and restocked supplies.

● Monitored outstanding invoices and performed collections duties.

● Verified vendor accounts by reconciling monthly statements and related transactions.

E DUCATION

High School Diploma, 06/2006

Union Hill High School - Union City, NJ

C ERTIFICATIONS

● Computer Literacy Instructor Training - 6/10/2011-12/18/2011

(6mth course)

LANGUAGES

English

Spanish

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