Customer Service Agent
Resume:
Tametra D. Jackson
Houston,TX 77072
adwsra@r.postjobfree.com
Career Objectives
Customers Service Agents Remote Positions, Customers Services Management, Coding Specialists.
Summary of Qualifications
One year experience as at Home Customer Service Agents. Over 15 years experience as a Home Nursing Care Agent. Three years experience as a Day Care Assistant Manager. Work History
Advanced Technology Call Center
01/13/2021-10/5/2022
Answering incoming calls,
Assisting clients with card service.
Work from home virtual agent.
Assist Clients with payment information.
Assist clients with web support and access card information and payments via website. Assist clients with signing up for online services. Commutations
Compassion Caring
12/16/2018-12/15/2019
Report and document care and medications
Commutate with client and family members
Observe client medical needs
Assist with daily activities
Assistant Care Provider
Transport to and from doctor appointments
Meal Preparation
Medication Reminder
Organization
Commutate with doctors and Nurses
Houston Community College
6/2018-1/2018
Assist clients with filling out documents for financial aid. Input data
Customer service Assistance
Care Innovation
06/2014-11/2018
Home Health Aide
Provide with ADL-Assist Daily Life Activities
Bathing
Medication assistance
Light housekeeping
Transportation
Prepare documents
Filing
Starting All Over
3/2018- 10/2018
Customer Service Agent
Assist clients with finding employment
Assist clients reacclimating into society
with work attire info and locations.
Commutate with clients
Filing
Our Care Solutions
Home Health Care Providers
06/2014-11/2018
Assist clients with daily living activities
Meal preparation
Laundry
Bathing
Commutate with client in social settings
Document medications, timesheets
Education
Houston Community College
Study to become L.V.N
HEARTLAND HIGH SCHOOL
High School Diploma
Sanford Brown College
Medical Billing and Coding
Occupational License or Certification
Certified Nursing Assistant
Certified Billing and Coding
National HealthCareer Association
CPR
Computer Skills
40-60 word per minute
Excel
Word
Data entry
Spreadsheet
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