Joanna Buonanno

772-***-**** adwsl7@r.postjobfree.com Port Saint Lucie, FL 34952

SUMMARY

Seeking a responsible position that will allow me to utilize my skills and work experience. Also

seeking new challenges and learning experiences.

SKILLS

• Class D Security License, Concealed • Supervision, physically fit/lift 75 lbs, reliable &

Weapon License, CPR AED Certified, Tri- dependable

lingual

• English Italian Spanish, basic computer skills,

excellent communication skills, great

customer service, self

EXPERIENCE

Driver, JR Transport System LLC., September 2022-Current

Ft. Pierce, FL

• Delivered packages to custmers on time and in excellent conditions, maintaing Utilized GPS to

optimize routes and continuously meet estimated delivery times, monitored traffic conditions

and applied defensive strategies to avoid accidents., operated standard warehouse

equipment to assist with loading and unloading of deliveries., performed pre-trip inspection

checks and reported problems to supervisor, determined most expedient trip by mapping out

driving routes ahead of time, secured merchandise, avoiding damage during transportation.

Customer Service Technician II, Agiliti, November 2016-July 2022

Stuart, FL

• Investigated and resolved customer inquiries and complaints quickly. Recommended products

to customers, thoroughly explaining details. Responded proactively and positively to rapid

change. Delivered and pick up equipment prompt service to prioritize customer needs. Met

customer call guidelines for service levels, handle time and productivity. Trained new

personnel regarding company operations, policies and services. Cleaned and tested

equipment to be patient ready. Yearly preventive maintenance on some equipment.

Sargent Security Officer, Martin Downs Security, May 2012-September 2021

Palm City, FL

• Answering calls, 2-way radio techniques, check identification for authorized personnel to enter

private community, answering residents complaints & concerns, patrolling private community,

observe & report suspicious activities & people, enforce rules & regulations throughout the

private community, write detailed & narrative reports & maintain daily activity log

• Special events: directing traffic, foot patrol areas at assigned locations, lockup & unlock doors

& gates.

Environmental Service Technician, Environmental Services, HealthSouth Rehabilitation, May 2014-

November 2016

Stuart, FL

• Housekeeping - assists in training new employees, completely overhall & sanitize patients

rooms after their discharges, prep rooms for admissions, sterilize all associated medical

equipment,, clean & mop all surfaces, hallways, prep all linens for entire hospital, receive &

stock all incoming related supplies

Asst Manager, Certified General Contractor, Robert Hochstein & Associates, LLC, August 2013-

February 2015

Palm City, FL

• Completed in house training program for 3 months, led safety meetings, material inventory &

tools, organized shop, residential paint prep, drape furniture, remove wall hangings, daily &

final clean of houses being painted & remodeled, weekly meetings with boss, Class A painter,

promoted to assistant manager of paint shop

Catering service, Vincenzo's Catering, April 2005-May 2012

Palm Beach Gardens, FL

• Safe driver, daily ordering & stocking of truck, maintaining food at safe temperatures, serving

food, maintaining & balancing cash account daily, cleaning & sanitizing truck & equipment on

daily basis, increased my own sales by getting new customers

Dental Assistant, Western Dental Inc, August 2003-January 2004

Oceanside, CA

• The whole process of x-raying, chair side assisting, charting, alginate impressions, pour

impressions for molds, bleaching trays, coronal polishing, sterilize instruments, clean & sterilize

operatories

Assistant Manager, Villa Paradiso Villa Serena Guest Home, April 1997-July 2003

Escondido, CA

• Admission & discharge of elderly, conducting activities, bank deposits, accepting rent &

documenting monthly rent, pay bills, monitoring elderly, prepare medication for dispensing,

training caregivers

EDUCATION AND TRAINING

Ruben Rommero, San Diego CA USA 2003 Dental Assistant Externship

Dental Assistant Program

United Education Institute, San Diego CA USA 2002

High School Diploma

Center City High School, Escondido CA 1997

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