Service Representative Customer
Resume:
Erica Partida
Denver, CO *****
adwskr@r.postjobfree.com
SUMMARY
Highly dedicated Customer Service Representative with great custodial work ethic. Helped in assisting bilingual sales and phone sales. Dependable team player with applied organization skills, able to maintain all assigned projects. Reliable with ability to work in a fast paced environment.
Demonstrates great costumer service knowledge
Develops strong relationships with managers and staff, which allow the staff to exceed sales quotas
Excellent attention to detail, very organized
Retail experience, targeted all cashier goals
Proficient computing knowledge and ability
WORK HISTORY
Cashier/Stocking- Everyday Gas station May 2020- Current
Closed Gas Station
Did all paper work needed for closing the store
Stocked the whole store before closing shift
Made sure all cleaning was done for the following day
Made bank deposites on the weeekends
Housekeeping / Janitorial -First Choice Staffing Denver, CO January 2013 -January2019
Housekeeping: clean 25+ hotel rooms within an 8 hour shifts
Print badges for large corporate events at the convention center
Observe all events; call employees in if there are any problems present with restrooms
Call in maintenance repairs
Fax and filing all time sheets at the end of each shift
Sales Floor / Customer Service -Ross Dress for Less, Denver, CO April 2011 – January 2013
Checked out all purchases, exchanges, and returns in a timely manner, as well as followed critical bagging procedures
Built and maintained holiday shops
Worked with the team to ensure sales floor stayed ready
Encouraged sales based on customer needs
Customer Service Representative- Pizza Hut, Denver, CO June 2009 – March-2011
Managed incoming calls: placed all customer pick up orders, delivery orders and complaints
Quickly learned one computer system and trained on different computerized system within a month
Ensured all customers who entered the building received great customer service and hospitality
EDUCATION AND TRAININ- Center for Work Education and Employment, Denver, CO November 2017- Present
Basic academic skills
Typing 21 wpm nationally certified by Mavis Beacon
Microsoft Word 2013 certificate 2013, certified by Proveit
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