Patricia G. Yanez

**** ***** ** **, *******, WA *8208

206-***-****

Professional Summary:

10+ years’ experience in the accounts receivable and cash application.

Cash application experience includes but is not limited to the following; wire transfers, credit cards, letters of credit, U.S. & foreign currency, pre-paid/cod, checks.

Proficient in the following: Oracle R12, Microsoft office suite, Solomon, ADP financials, SharePoint, SalesForce, Remedy, process documentation creation and publication, QuickBooks, MAS 90, Great Plains

Unidentified receivables – reduced miscellaneous cash by $8.75m in 11 months – exceeding pre-determined goals (Amazon)

Documented, published and trained offshore team of 4 to successfully perform unidentified receivables process (Amazon)

Weekly journal entry reporting for multiple entities (T-Mobile)

Created and documented refund process guide – January 2013 (T-Mobile)

Collections portfolio of $7m monthly – maintained and reconciled (Genie Industries)

Maintained DSO of 45 days or less on collections portfolio of 500 customers including, Wal-Mart, Publix Markets, JP Morgan Chase bank, Wells Fargo (Superior Bag Mfg.)

Maintained communication with executive management and sales team weekly on problem accounts and escalations in need of personal attention. (Superior Bag Mfg, Amazon)

Processed 20-40 incoming orders via telephone, fax and web for same day and next day shipping via warehouses in Washington and New Jersey. (Superior Bag Mfg.)

Research and reconciliation (i.e. short pays, short shipment, defective products, disputes) – (Cascade Fresh, Superior Bag Mfg, Genie Industries, ADP Inc, Amazon)

Monthly commissions reporting (Cascade Fresh)

Track rebate and co-op programs while providing updates to accounts managers and executives as to status and successes of programs (Cascade Fresh)

Daily cash application $50k - $200m (Genie Ind, Superior Bag Mfg, T-Mobile, Amazon, Getty Images)

Process 200-500 invoices weekly depending on volume (Superior Bag Mfg)

Professional Experience:

April 2019 – May 2019 Accounts Receivable Specialist

Getty Images (Insight Global)

Daily Cash Application via lockbox import

Wire transfers – U.S. and foreign currency

Small balance write offs, adjustments on chargebacks, short pays

Refund requests

Reconciliation

Amazon Flex Driver (contractor)

September 2015 – February 2018

Delivery of manufactured goods, groceries, meals in private vehicle

Customer service

January 2014 – October 2022 - Independent Designer

Origami Owl Custom Jewelry

Custom jewelry (direct sales)

Personal sales

Marketing via social media

Team building and mentoring

Customer Service

April 2012 to July 2013 - Cash application/Financial analyst

Experis/Manpower (onsite T-mobile HQ)

Weekly journal entry reporting for multiple entities

Created and published refund process guide

Cash application – daily $50k - $4m

March 2011 to Feb 2012 - Global AR financial analyst

Kelly Services (onsite Amazon)

Unidentified receivables – reduced misc cash by $8.75m in 11 months

Research and reconciliation of multiple accounts (i.e. short pays, charge backs, short shipment, defective products, disputes)

Cash application - $10m - $85m daily

Create and publish unidentified receivables process

Train offshore team of 4 in Hyderabad, India

March 2010 to May 2010 - Cash application specialist/AR

Parker Services (onsite Verathon)

Cash application - $2m - $8m daily

Daily/weekly reporting – financial analysis

Rebate program tracking

Cross train a/p – weekly check runs (full cycle, match po, invoice and data entry)

Sept 2009 to January 2010 - Cash application specialist

Volt Technical Resources (onsite Vertafore)

Cash application - $250k - $10m

Research and reconciliation multi line accounts

January 2009 – May 2009 - Cash application specialist/AR

Cascade Fresh – Shoreline, WA

Cash application - $10k - $75k

Process commission reports and checks

Accounts payable duties matching invoices with po’s and assist with weekly check run

January 2008 to July 2008

Accounts Receivable/Cash Application

Genie industries/Terex – Redmond, WA

Credit and collections duties – 500+ accounts $8m - $10m monthly

Research and reconciliation i.e. short pays, disputes, warranty claims, returns

Cross train cash application - $25m - $150m daily

January 2007 to January 2008

Accounts Receivable/Cash Application/Collections

Superior Bag Mfg. – Redmond, WA

Credit and collections – maintain past due accounts within accepted DSO of 45 day

Reconcile major accounts JP Morgan Chase, Wells Fargo, Publix Markets, T-Mobile

Accounts payable duties matching invoices and purchase orders, date entry, daily & weekly check runs

March 2002 – January 2004 & October 2005 – April 2006

Accounts Receivable/Collections

Probusiness/ADP Inc – Bothell, WA

Credit and collections maintain 350 accounts within accepted DSO 45 days

Research and reconcile past due, short pays, disputes, benefits adjustments

Settlement and escheatment process (unclaimed property – money)

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