Healthcare Executive

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Mark R. Dissette **** Northeast **st Lane

Senior Vice President, Holy Cross Hospital & Fort Lauderdale, FL 33308-1040 Administrator, Holy Cross HealthPlex H: 954-***-****; C: 954-***-**** Biographical Profile **********@*****.***

Career Summary

For the past 36 years, I’ve served in various administrative capacities at Holy Cross Health (HCH) Fort Lauderdale, FL. Most recently (2007 – 2021) as:

- Senior Vice President (SVP) – Holy Cross Hospital, Inc., a 557-bed full service acute care facility; and

- Administrator – Holy Cross HealthPlex, a 202,000 sf / 19-acre ambulatory care campus; Physicians Outpatient Surgery Center, LLC (POSC), a joint venture ASC; and Holy Cross Outpatient Services, Inc. (HCOS), a network of ten (10) off-site Urgent Care, Imaging & PT / OT / Aquatic Therapy Centers. I’m a senior level executive with vast expertise in acute care administration, ambulatory network development and medical group practice management. As a goal-oriented servant leader with strong moral character and demonstrated abilities in strategic plan development, facilitation, implementation and tracking systems to drive results, I possess a unique ability to develop shared values and vision and, build authentic partnerships. Professional Experience

Reporting to HCH’s President & CEO, my responsibilities have included:

• Acute Care Operations Management

• Advocacy / Government Relations

• Ambulatory Network Development

• Marketing & Business Development

• Master Facilities Planning & Management

• Medical Staff Affairs

• Payer Performance

• Physician Contracting

• Public Relations / Community Affairs

• Strategic Planning / Business Intelligence

During my 36 years of service at HCH, I attained increasing levels of responsibility and provided effective administrative oversight to many clinical, financial and operational support areas including:

• Ambulatory Care and Group Practice Operations

• Bariatrics

• Clinical Laboratory

• Construction Management

• Diagnostic Imaging

• Engineering / Biomedical Engineering

• Environmental Services

• Facilities Planning & Management

• Food & Nutrition Services

• Fund Development

• Global (International) Health

• Managed Care Contracting

• Maritime Medicine

• Neurosciences

• Occupational Health & Wellness / Corporate Health

• Patient Access & Guest Relations

• Pharmacy

• Physical Medicine & Rehabilitation

• Planning, Marketing & Business Development

• Property Management (>1.7M sf)

• Respiratory Therapy

• Revenue Cycle Management

• Safety, Security & Emergency Management

• Senior Alliance, Home Health & Nursing Network

• Sleep Medicine

• Supply Chain Management

• Women’s Health

• Wound Care & Hyperbaric Oxygen Therapy

As HCH's Chief Strategy Officer (CSO), I developed and implemented the organizations' strategic, facilities and marketing plans resulting in capital expansions over $750M. Relevant service line growth and diversification strategies included:

• Acquisition of 332-bed North Ridge Medical Center

• Acquisition of Oakridge Outpatient Center (120K sf) & Oakridge Medical Plaza (82K sf)

• Development of:

• Michael & Dianne Bienes Comprehensive Cancer Center

• Jim Moran Heart & Vascular Institute

• Zachariah Family Wellness Pavilion

• Feldman Center for Optimal Health

• Phil Smith Neuroscience Institute

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• HCH Chapel

• HCH Critical Care Bed Tower (54 Beds; 38K sf)

• HCH Emergency Department Expansions (x2)

• HCH Core Lab Expansions (x2)

• HCH Maternal Child Unit Expansion and Doreen Koenig Blessed Beginnings Maternity Center

• Holy Cross HealthPlex (202K sf)

• Holy Cross Orthopedic Institute (48K sf)

• Harry T. Mangurian Imaging Center & Surgical Oncology Suites (18K sf)

• Dorothy Mangurian Comprehensive Women's Center (53K sf)

• Holy Cross Urgent Care & Imaging Centers (4 locations; ~9K sf / location)

• Holy Cross' Hybrid OR / TAVR, IVR & Cath – EP Suites

• Mangurian Foundation Surgical Suites Renovation and Expansion (16 OR’s & SPD; $22M)

• Patricia R. Guerreri Pavilion (37K sf)

• Linda and Henry Haller Inpatient Rehabilitation Center (48 beds; 19K sf)

• Lillian S. Wells Foundation Outpatient Rehabilitation Clinic and iSPORT Center (7K sf)

• POSC, the area’s first physician-hospital joint venture ambulatory surgery center (14K sf; 4 OR’s; avg. 2,750 cases / yr.; >$9M NOR / yr.; 2008 – 2020 Ann. ROI = 24.53%)

• Eleanor Gallagher / Wayne T. Moses Children Centers

• HCH Parking Garage (7 floors / 750 cars) & Energy Center

• Start-up of the Holy Cross Medical Group, a 180-member / 52-office multi-specialty physician group practice

• Introduction of Holy Cross Health Partners, a 212-physician managed care organization

• Creation of the AgeWell Senior Services Center at Holy Cross HealthPlex

• Establishment of the Mercy Family Life Center, a primary care clinic for the poor and vulnerable. Education & Certifications

• Master of Business Administration (MBA) - Healthcare Administration, University of Miami, Coral Gables, FL

• Bachelor of Health Services (BHS), Florida Atlantic University, Boca Raton, FL

• Six Sigma Green Belt (SSGB) – Healthcare (Certification), University of Miami, Coral Gables, FL

• Leadership Development Institute (Certification), University of Florida, Gainesville, FL

• CHE-Trinity Health Ministry Leadership Academy (Certification), Seton Hall University, South Orange, NJ Community Involvement

A native of Fort Lauderdale, I have a keen knowledge of and interest in my community and are actively engaged in many civic and church-related activities. In addition to involvement in numerous professional organizations, I serve(ed) on:

• Broward Regional Health Planning Council (Board of Directors 2013 - Present; Treasurer 2019 - Present)

• Broward County Homeless Initiative Partnership (Point-In-Time Homeless Count 2016 – 2019)

• Clinica La Luz del Mundo / Light of the World Clinic (Board of Directors; 2000 – 2010)

• Combined Services, Inc. (Board of Directors 2008 - 2021; Chairman 2013 - 2019)

• Executives Association of Fort Lauderdale (1999 - 2019)

• Florida Atlantic University School of Business - Executive Advisory Board (1995 – 2000)

• Florida Hospital Association Legislative Action Leader (1999 - 2009)

• Florida’s Voice on Developmental Disabilities (1994 - Present)

• Legatus – Fort Lauderdale (Founding Member; 2019 - Present)

• Lifework Leadership (Class of 2010)

• Little League / Challenger Baseball Leagues (1999 - 2014); Upward Basketball & Soccer Leagues (1999 - 2007)

• Lauderdale Debutante Presentation Committee (2014 – 2019; Presentation Ball Co-Chair 2019)

• Military & Veteran's (MilVet) Health Program (2020 - Present)

• National Fragile X Foundation (Board of Directors; 2010 - 2016)

• Nova Southeastern University / Baudhuin Oral School (Board of Governors; 1996 – 2000)

• Orange Bowl Committee (2010 – Present; Chair – Media Host Committee 2018 - Present)

• PGA Honda Classic (Tournament Committee 1986 – 1996; Medical Services Chair 1992 – 1996)

• Rocketown Florida / Student Ministry, Inc. (Board of Directors; 2006 - 2010)

• St. John the Baptist Catholic Church Men's Club (2008 - Present)

• St. Luke Society of South Florida (Founder; 2001)

• Supreme Court of Florida – 17th Circuit Unlicensed Practice of Law Committee (2004 - 2010)

• YMCA Guides Program (1999 - 2015).

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