Rebekah Sneed 682-***-****
**** ******** ***** *****, ********, Texas 76109
adwsee@r.postjobfree.com
Professional Profile
Experienced in training, teaching, and group facilitation with various age groups and cultural backgrounds. Substitute teacher in Milwaukee Public Schools five years. Presents strong people skills coupled with education and technical aptitude.
Professional Experience
CAPI Interviewer, University Wisconsin Survey Center, Madison, Wisconsin 2012 - 2018
Interviewed respondents in their homes on various family & health related topics. Collected data for MIDUS survey, a comprehensive national research project on health and aging. Participated in group sessions for debriefing and training protocol.
Employment and Training Specialist, DWD State of Wisconsin, LTE 2014 - 2015
Develop job search strategies for job seekers utilizing online research and referrals from partner agencies in a busy resource room. Assist consumer in all phases their job search including the writing of resumes, cover letters, and job research strategies. Develop and implement computer classes for adult beginners and provide instruction in word processing programs.
Field Representative, US Dept of Commerce, Bureau of the Census, Oak Brook, Ill 2011- 2020
Collected data for the Dept of Commerce interviewing respondents in their homes for the American Housing Survey. Trained in proper interview standardization protocol and entry in the CAPI (computer assisted personal interview) system. Also participated in the 2020 decennial through Fort Worth Office.
Help Desk Technician, Manpower Customer Contact Center, Milwaukee, WI 2005-2008
First tier technical support; recording call volume and escalating calls to second tier support.
Researched proprietary software system to resolve payroll complaints in timely fashion. Provided call center manager with monthly reports on call volume statistics. Wrote training manual for new hires on payroll compliance. Trained new hires and evaluated progress.
Teaching Experience
Instructor Lakeland College Milwaukee Campus, Milwaukee, WI 2010-2011
Art Teaching Techniques - Instructing in art education for the K-12 classroom for education majors gaining certification. Taught curriculum based lesson planning for Art Education classes.
Design Instructor Milwaukee School of Engineering, Milwaukee, WI 2001-2007
Devised an appropriate curriculum for design fundamentals and taught logo design, photography, and digital imaging to college age students gaining technical certification
Desktop Publishing Instructor Waukesha County Technical College, Pewaukee, WI, 2003-2004
Taught basic design, digital printing, and electronic page layout techniques to college students in administration division of technical school
Substitute Teacher Milwaukee Public Schools, Milwaukee, WI 1999-2005
Substitute teacher throughout the district in various middle and high schools. Taught art, music, computer technology, to middle and high school students
Community Access Training Supervisor, Milwaukee Public Schools 2000-2001
Performed on-job-training instruction and supervision for students with learning disabilities in a school to work transition program
Community Service
St. Benedicts Church Milwaukee WI 2010 – 2018
Recruited and organized volunteers in the preparing and serving of dinners for St. Benedicts free meal program in Milwaukee. Responsible for safe transportation of food items to the job site.
Genesis Behavioral Health Milwaukee, WI 2002 - 2014
Constructed AODA meetings at behavioral health unit assisting clients with transition into treatment centers or relocation into the community. Recruited and trained volunteers.
Education
Milwaukee Teacher Education Center –Milwaukee, WI 2004 -05
Graphic Communications, MATC Madison WI 1994-97
M.F.A.- University of Wisconsin, Madison, WI 1992
B.FA. - University of Texas, Austin TX, 1987