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Customer Service Production Supervisor

Location:
Garland, TX
Posted:
April 27, 2023

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Resume:

MARY JANE

CALHOUN

**** ***** ** *** *** Garland Tx, 75043

432-***-****

adwse7@r.postjobfree.com

Skills Summary

Dedicated and focused sales rep who excels at prioritizing, completing multi tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Bilingual.

High school diploma

Victory learning center 2012

San Antonio Tx, USA

Experience

Red McCombs Ford

Sales Rep/ January 2017 to August 2017

San Antonio Tx

Implemented a consultative selling approach on all inbound calls. Contacted new and existing customers to discuss how their needs could be me with specific products and services. Quoted prices, credit terms and other bid specifications. Negotiated prices, terms of sales and service agreements. Responded to all customers inquiries in a timely manner.

Wall homes

Assistant sales rep/ March 2015 to February 2016

San Antonio Tx

Acted as a liaison between outside sales representative and holding 6 accounts. Conducted business to business telephone sales. Contacted new and existing customers to discuss how their needs could be met with more specific products, and services. Handling blueprints and drawing out blueprints. Quoted prices, credit terms and other bid qualifications. Negotiated prices, terms of sales and service agreements. Responded to all call’s inquiries in a timely manner. To make sure the customers are happy with the home they designed. A place to call home.

Wayne workwear

Production supervisor/ July 2018 to February 2019

Running a six head embroidered machines. Taking in the customers orders making sure garments were clean and perfect to ship. Helping employees succeed in everyday shipments. Correcting orders. Talking to everyday and brand-new customers and reassuring the customer their orders and garments met their every need and ready to ship to every individual customer and or company.

Security finance

Sr. Assistant manager/ October 2019 to December 2020

Assist customers with applying for a loan, intaking customers information. Better directing customers improvise their credit history and payment history also. Reeducating customers about the importance of their payment history with the company and letting them know that I am there to help. Helping customers if they cannot get out of their vehicle. Helping my employees improvise their everyday work ethics and customer services with the customers. Running credit to see and help the customer meet the needs they want. Counting employee drawers, making sure the correct amount of money is in each drawer. Bank deposits counting and handling money at the end of the day. Check deposit at the end of the day also. Customer service is top priority in my store.

Home Care Plus

Caregiver December 2020 to June 2021

Helping residents with everyday home duties from showers, changing clothes, chores, doctor visits. Making them as comfortable in their own home. 12 hour shifts with one resident Monday through Friday.

Brookdale Sherwood Senior Living

Med tech June 2021 to December 2021

Distributing medication to residents in the facility, ordering medication, faxing doctors offices. Assisting with falls, fall reports, taking vitals. Keeping families informed on their loved ones. Helped resident assistants with the residents getting them up ready for the day, getting them dressed, taking them to the dining room, showers, walks around the facility. Helping residents in every way I could to make their day better.

Brookdale Club Hill Senior Living

Scheduler December 2021 to present

Scheduling caregivers to residents. Making sure residents are comfortable with the allotted time and caregiver. Changing schedule when a caregiver calls out. Scheduling for the whole month in advance and making changes along the way when and if needed. Approving time sheets and approving time and pto time. Supervisor visits to make sure residents are comfortable with the services brookdale at home is providing, seeing if we can provide more services along the way to help out our residents in independent living, assisted living and residents who live off brookdale property.



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