MATTHEW MERRICK
207-***-**** adwse4@r.postjobfree.com Portland, Maine
Professional and friendly Bartender with an extensive knowledge of Spirits. One who engages customers one-on-one and has developed a following. Friendly, open and committed to building a customer base by providing a positive service experience.
SKILLS:
Anticipates Guests Needs
Suggestive Selling
Liquor, Beer, and Wine Knowledge
Forecast Preparation
Guest Satisfaction
Responsible Alcohol Service
Reconciling Cash Drawers
Ordering Bar Supplies
Alcohol Ordering
Health Code Compliance
Safe Serving Knowledge
Creative Mixology
WORK HISTORY:
BARTENDER Jakes Tavern
01/2020-Present 123 Commercial St Portland
Kept bar presentable and well stocked for customer satisfaction.
Tracked bar stock levels and promptly replenished low materials to prevent shortages
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
DAYTIME SHIFT LEADER Otto’s Pizza
9/2017-12/2020 Portland, ME
Evaluated Customer needs and feedback to drive product and service improvements.
Resolved conflicts between employees to maintain a positive and productive work environment.
Educated staff on organizational mission and goals to help employees achieve success.
Developed effective improvement plans in alignment with corporate goals and specifications.
Assisted in setting up and breaking down kitchen stations.
Cleaned and maintained work areas, equipment and tools.
Prepared specialty orders according to customer specifications.
KITCHEN MANAGER Italiano’s
04/2016-7/2017 Englewood, FL
Analyzed sales data to identify trends and adjust purchasing accordingly.
Developed unique events and special promotions to drive sales.
Reviewed and analyzed kitchen performance to verify gaps and drive continuous improvement.
Maximized quality assurance by completing frequent line checks.
Oversaw food preparation and monitored safety protocols.