CURRICULUM VITEA

BANUPRIYA PUSHPANATHAN

PT**** Jalan 5/12,

Taman Indah Baru,

***** ******,

Negeri Sembilan.

Email: priyabanu41@ yahoo.com

Mobile: +601********

To be successful and highly regarded person with an excellent abilities of intellectual and physical by searching a career that excites and challenge and would enhance my skills,knowledge and performance in order to build my personality. Give the best effort towards task given, support and execute management policies and dedicated in achieving companies target and objectives.

Personal Particulars

Age: 30 years Gender: Female IC No: 930***-**-****

Date of Birth: 30 May 1993 Nationality: Malaysian Marital Status: Married

Education Background

Tertiary Education

Level: Diploma (2014), CGPA 3.79

Field of Studies: Hotel and Catering Management

Institution: Cybernetics International College of Technology

Secondary Education

Level: (PMR), 2009 & (SPM), 2011

Field of Studies: Arts Stream

School: SMK Dato Haji Hassan Yunos Renggam

Skills

MS office Professional

MS Word, MS Power Point, and Excel.

Spoken Language

English, Malay, Tamil (Professional Language Proficiency)

Writing Skills

English, Malay, Tamil (Professional Language Proficiency)

Curricular Activities

Entrepreneurship Club Cybernetics – President

Student Representative Council – Secretary

Ping Pong Club – President

School Cooperative Supervisor

Accomplishments

Participated in social economic research organized by government of Perak about “Natured and Buildings” with Chief of Cybernetics, Prof.Dato Dr. Nazaruddin.

Lead the F&B Team during “Maha Entrepreneurship” program.

Volunteer at “Rumah Titian kasih”

Volunteer for Hotel & Catering Management Course event.

Mentor for Student Development Program.

Joined and handled multiple Student Development Program:

Working Experience

Permanent Kid Shoes, Jaya Jusco Maluri Kl

Sales Promoter(Parttime job)

Duration: Nov 2012 till Jan 2013

Hotel Paragon JB

Front Office Assistant

Duration: Feb 2014 (During Semester Break)

Chain Resource Sdn Bhd

Debt Collector NCC (Credit Recovery Department)

Duration: Jan 2015 till December 2015

Responsibilities:

Locate and contact clients, primarily over the phone, in order to talk with them about their debts.

Speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debt.

Advise customers on their various payment options.

Keep customer files updated, recording times and dates that contact has been made of information that customers have received about their debt.

Aegis BPO Malaysia

Customer Service (Inboundcalls)

Duration: Jan 2016 till April 2017

Responsibilities:

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure customer satisfaction.

Greet customers warmly and ascertain problem or reason for calling.

Compile reports on overall customer satisfaction.

Assunta Hospital PJ

Front Office Officer (Central Registration Department)

Duration: May 2017 till 2021

Responsibilities:

Trains clerical personnel in correct procedures and changes in procedures.

Interprets and explains regulations, policies and procedures to clerical staff.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Communicate with patients, doctors and other relates personnel to advice regarding outpatient insurance coverage and claim procedures.

Type letters, reports, forms, etc.

Handle inquiries and patient registration.

Enter and verify that all patient demographics information correctly entered/verified at time of check in.

Maintains patient confidence by keeping patient records information confidential.

Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures.

Answer phones calls etiquette.

Additional Information

Willing to travel & be relocated.

Possess own transport.

Able to utilize all office machines i.e. fax, scanner, and photocopier

Fast enough in short hand typing

Miscellaneous

Availability: Upon (2) months’ notice

Expected Salary: RM 3000 (Negotiable)

Reference

Ms. Shankaree

Head of Department/ Manager (Assunta Hospital)

Tel number: +603 – 7680 7000 (ext: 3040)

Email: adws9f@r.postjobfree.com

Contact this candidate