Ramp Agent Airport
Resume:
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TO NY EXPERIENCE
HARROD April 2017 - Present
LEAD LINE-TECH Lead Line-Tech
Signature Flight Support, Arlington, VA
CONTACT + Identified ways to improve efficiency in operations and implemented
process changes.
* Focused on learning new skills and staying updated with industry
@ 00305-2361 changes.
* Developed departmental objectives, budgets, policies, procedures
© 0xtee@yahoocom and strategies
+ Sought continuing education opportunities to stay current with
0 Arlington, VA 20001
industry trends.
© Experienced with social media and communications platforms.
CAREER OBJECTIVE © Demonstrated ability to manage multiple tasks while remaining
adaptable and flexible.
P 5 + Troubleshot minor problems and reported larger technical issues.
Focused professional with P 9
+ Managed and coordinated multiple projects while ensuring timely
experience in customer service,
completion.
maintenance scheduling, and © Committed to delivering excellent customer service while working in
documentation. Frequently praised a fast-paced environment.
as efficient by peers, can be relied * — Collaborated with departmental leaders to establish organizational
Reenter etneamechievel cs goals, strategic plans and objectives.
as + Responded quickly to meet customer needs and resolve problems.
., * Performed routine and scheduled maintenance services.
Reliable worker with excellent
ae + Provided efficient and courteous service to customers at all times.
communication, time management,
. . * Participated in ongoing training to enhance own job skills and
and computer skills. A driven and
knowledge.
detail-oriented individual with a + Worked with coworkers to complete tasks.
desire to use analytical and + Met deadlines while maintaining high-quality deliverables.
problem-solving skills to meet goals.
Berne ontcieeetes lent February 2015 - September 2018
re Airport Ramp Agent
communication, interpersonal, and P p Ag
oe . Airport Terminal Services/DCA, Arlington, VA
organizational skills to complete
tasks. Reliable with a good work + Operated baggage scanners and computers to route baggage and
. or . cargo to passenger's destination.
ethic and the ability to quickly adapt 3 3
. + Transported luggage and cargo to various airport locations.
to new tasks and environments.
* Practiced safety-conscious behaviors in operational processes and
Hardworking, highly motivated
procedures.
professional eager to lend «Assisted passengers with wheelchair assistance and special needs
combined knowledge and skills to requirements.
enhance business performance. * Verified manifests and ensured cargo was loaded in the proper
aircraft.
Operates well in both individual and
BD Fdit
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