NAME: MBACHU ONYINYECHI ANGELA

ADDRESS: PLOT **** 6TH AVENUE METRO GARDEN ESTATE

CITY/TOWN: FESTAC

POSTCODE: 102312

COUNTRY: NIGERIA

EMAIL: adws8d@r.postjobfree.com

PHONE NO: +234**********

EDUCATION:

IELTS UKV: APRIAL 2023

BAND 6.0

WAEC MAY/JUNE 2002

WEST AFRICAN EXAMINATION COUNCLE.

WORK EXPIRENCE HEALTH CARE ASSISTANT, LIFE SPRING HOSPITAL Aug 2019 - CURRENT

Provided adequate patient comfort and attended to patient needs.

Served modified texture diets to patients with disability, along with PEG feeding.

Changed and distributed linen swiftly to support sterilization and comfortable bedding for patients.

Managed general household chores and duties.

Assisted patients with limited mobility with grooming and feeding to enhance health and wellbeing.

Supported patients and provided companionship.

Handled showering and bathing, dressing and grooming and other aspects of personal care.

Encouraged clients to eat healthy, balanced diets, assisting with meal prep and eating.

Contributed to specialized care plans for people with dementia, re-enablement or continence difficulties. CUSTOMER SERVICE ASSISTANT, INSTITUTE OF CRIMINAL JUSTICE AND CRIMINOLOGY

Dec 2022 – PART TIME

Maintained working knowledge of company products, services and systems to correctly answer customers queries.

Established and maintained excellent relationships with customers, handling enquiries directly or escalating to other team members.

Updated and maintained customer profile information using information gathered from customer involvement projects.

Dealt with external and incoming mail and distributed to appropriate office or staff.

Checked email multiple times per day to retrieve time-sensitive requests.

Scheduled appointments with staff on client request.

Prepared required forms and documentation to complete changes to services or accounts. COOK, ROYALCASTLE HOTEL AND HOSPITALITY

JULY 2016-2019

Prepare all kinds of African and continental dishes.

Kitchen management.

Kitchen and food hygiene.

Diet plane and healthy food combination.

SKILLS

HAIR STYLIST

Hair extension application

Hair treatment product knowledge

Coloring and tinting

Braids, weaving and crochet weaving

Client service

CARE ASSISTANCE

Patient safeguarding

Dementia awareness

Infection prevention and control

Infection prevention

PROFESSIONAL SUMMARY

Fast-learning, results-oriented employee, utilizing organizational skills to drive business goals. Possessing exceptional problem-solving and analytical skills. Work effectively and efficiently in high-performing teams.

Competitive {service assistant} work tirelessly to achieve positive results. Achieve goals in productivity, revenues and cost savings.

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