Ronald James Diaz adws4j@r.postjobfree.com

Mobile +94-070*******

CAREER PROFILE

Experienced Security Systems Engineer with over 20 years’ experience gained in Operations, Maintenance, Site Survey, Design Installation and Commissioning. Proven experience with low voltage systems in various engineering environments, including; Residential, Commercial, Military, Boarder security & Airport security. Adept at delivering challenging projects on time and within budget as well as managing and leading multi skilled workforces while concurrently managing business requirements. Possesses a customer driven work ethic, strong leadership and communication skills as well as an energy and desire to continually build on success.

About

A dynamic, friendly and consistent high achiever with an upbeat and positive attitude. Extremely focused, sales and target driven with a passion and desire to succeed. A strong determination and enthusiastic attitude towards reaching goals. An excellent self-starter, able to use initiative and strong interpersonal skills to motivate others whilst working in a team. Confident, well presented and conscientious. Adapts easily to any working environment thereby maximizing business gain.

EMPLOYMENT HISTORY

Currently live in Sri Lanka, actively looking for a Job New York Digital Products, New York Jan 2015 – August 2018 Security Systems Lead

Key Responsibilities:

Responsible for site Survey, Coordinating, Design, Installation, Service & maintenance

Successfully resolve/troubleshoot security system related issues when contacted by clients - providing both on-site and remote support and complete configuration

Responsible for site survey, coordinating, design, installation, maintenance, Troubleshoot and resolve security systems related issues when contacted by clients by providing both on-site and remote support and complete configuration

Troubleshooting, fault finding, Installation, Programming and commissioning of all CCTV, Access Control, Intruder alarm, Intercoms other associated equipment.

Engineering and implementation of Integrated Security Solutions including Physical Access Control Systems, Intrusion Detection Systems, IP Based CCTV, Access control, Intrusion Systems, VoIP phones, Intercom's and Networking.

Progressively responsible experience in security, technology, networking, application tech support or a related industry

Proficiency in programs and systems such as Access control, CCTV Systems, Alarm system, Microsoft office

Strong Understanding of installing and implementing security and access control procedures, hardware and software and systems integration and training at their assigned operation site.

Manage, oversee, review and provide 24/7 support for the design of security systems and their implementation

Work with the Security Team Leader assigned to the site of operation to provide project management, Manage and develop relationships with contractors and sub-contractors

Communicate with leadership and contribute recommendations for improvements for security measures Prepare proposals for new systems and additions or alterations to existing systems

Document how systems are designed and implemented

Bring together multiple disciplines in technology, construction, and supporting vendors and facilitate proactive and positive communication and results

Create training material for the end user

Repair client’s systems using remote computer and communication tools.

Gives direction, coaching and training to other staff on equipment and field service issues.

Conducts analysis, recommends and coordinates technical solutions to reduce false alarms from client systems.

Offers guidance and support to clients, technicians.

Ensures all service calls are completed on a timely basis

Assists in the prioritization of service calls

Makes recommendations on replacement equipment

Help service technicians with field problems, cooperating with installation department.

Conducts Maintenance Checks per schedule

Knowledge of Rosslare, KeyScan, Gallagher or similar aligned systems

Knowledge of Burle, Grundig, SIM, Pelco, Topica, Mintron and HIK Vision camera products.

Thermal cameras

Excellent verbal and written communication skills AV SYSTEMS (PVT) LTD., Colombo, Sri Lanka Oct 2013 – Dec 2014 Segment Manager

Key Responsibilities:

Successfully managed security system installations, maintenance, commission, troubleshooting, integrating and all other project activates

Led project meetings to collect and disseminate information pertaining to projects Actively involved in tender specification of large projects

Performed technical specification review and resolution

Coordinated the gathering and dissemination of technical information between/within the company and Client

Scheduled and monitored program activity to achieve an “on-time” result including follow-up with external suppliers to ensure timely response to action items

Prepared quotations tender bids utilizing supplier information, technical information from quality, manufacturing engineering and design

Evaluated project performance of functional areas

Directed and supervised other engineering activities

C4 ADVANCE SOLUTIONS, Abu Dhabi, UAE Apr 2011 – Aug 2013 Security Systems Lead

Key Responsibilities:

Managed the project execution activities with key focus on bottom line profitability by ensuring optimal utilization of resources

Performed various maintenance and technical support on equipment, software, integrated systems and subsystems

Oversaw military security system projects, CCTV (IP & Analog Pelco), access control

(Cardex/Gallagher) electric fencing, turnstile and speed lanes (Gunnebo), road blockers, automated gates/barriers (Came & Magnetic) and X-Ray machine (Smith) coastal thermal cameras (FLIR)

Successfully coordinated technical activities on assigned projects; plan, schedules, conduct, and direction of assigned engineering work

Ensured effective communication and coordination on assigned projects

Ensured all assigned personnel coordinated activities with other project participants and contract requirements were satisfied

Planned complete installation, commissioning and operation maintenance activities; while carrying out various tests and inspections

Performed software configuration and commissioning of Security, CCTV Systems, Access Control Systems and Alarm systems

ADAPTIVE TECHNOLOGIES LLC, Dubai, UAE Apr 2010 –Oct2010 Project Engineer

Key Responsibilities:

Supervised and assisted with integrated and networked security systems (CCTV, access control, InVue, Alpha, WG security, EAS, burglar alarm, intercoms and automatic gates) installation, maintenance, documentation and project implementation involving new and existing construction

Performed surveys, attended meetings and proposed solutions to installation issues

Managed installation, technical and sub-contract employees

Serviced new and existing internal customers and communicated project status

Built and maintained appropriate customer service relationships between the Client, the General contractor, subcontractors and all parties related to the project

Supervised technician engineers and facilitated learning on the job procedures

Managed a cross functional team of 20 staff, including sales and engineering

Successfully managed operations of CCTV, Access Controls, Burglar Alarms, etc. (Installation, Service, and Maintenance &Commissioning)

Oversaw successful planning of projects within the agreed deadline YAMATAKE CORPORATION, Dubai, UAE July 2008 – Mar2010 Project Engineer

Key Responsibilities:

Carried out required planning, scheduling and coordination of technical activities for various projects Led the personnel in coordinating effective project activities

Trained sub-contractors on the installation and use of company’s products

Manage sub-contractors when they are installing company’s products at a job site

Assisted in all phases of project management and coordination with vendors

Improved department focus and utilize staff resources more effectively

Installed and configured software products

Trained end users on the installation and use of products

Supervised employees assigned to the Electronic Security Program, coordinating with the Facilities Maintenance Office to outline priorities and work objectives

Ensured work is accomplished within established time limits

Responsible for implementing, troubleshooting and supporting various projects relating to the systems SUZUKI PRECISION MANUFACTURERS, Tokyo, Japan Jun 2005 - July2008 Service & Maintenance Engineer

Key Responsibilities:

Provided service and maintenance for all kinds of Robodrill machines (which manufacture laptop covers) and electronic security systems (CCTV, alarm systems & EAS tags)

Carried out daily planning for the manufacture process as well as production output

Managed workshop engineering, (troubleshooting, maintenance and repair), project planning, monitoring, programming, operator training and cost control

Removed equipment to workshop as appropriate for detailed diagnosis and investigation, dismantling equipment when necessary and replacing faulty parts

Enhanced service delivery effectiveness and increased customer satisfaction

Reviewed organisational processes and determined which areas would be improved by workflow optimisation

NEO INTERNATIONAL (PVT) LTD. Colombo, Sri Lanka Nov 2000 – May 2005 Service & Maintenance Manager

Key Responsibilities:

Provided effective technical support and handling of operations at the technical department for CCTV, access control and burglar alarms, automatic gates, intercoms etc.

Handled the computer programming and interfacing in various security systems

Played a vital role in the execution of training sessions for new systems for both internal and external customers

Served as an in-charge of all installation, service, maintenance, commissioning & computer programming for entire security systems

Reviewed staff training needs and rebalancing skills to ensure specialized organizational expertise in niche focus areas

Equipped field service team with the capabilities to master new efficiency-driving technologies

Tailored training programmers to meet the needs of field service engineers at all levels

Installed and responded to service calls on integrated Security systems

Ensured security installations were completed correctly and in a timely manner

Provided training for assigned installation technicians

SAFREX INTERNATIONAL (PVT) LTD., Colombo, Sri Lanka May 1999 - Aug 2000 Systems Manager

AUTOMATIC SYSTEMS CORPORATION (ASCORP), Abu Dhabi, UAE Jan 1993 - Mar 1999 Supervisor, Installation and Maintenance

EDUCATION

Bachelor of Technology (B-Tec) – (Open University of Sri Lanka) CCENT - ICND1 - Interconnecting Cisco Networking Devices COMPTIA A+ Certification - USA

Diploma in Electronics (practical and theory); Colombo, Sri Lanka Diploma in Electrical (practical and theory); Colombo, Sri Lanka Diploma in Computer Hardware (practical and theory); Colombo, Sri Lanka Certificate on Welding Technology - Sri Lanka Oxygen Ltd; Colombo, Sri Lanka. Certificate on Computer Programming; Colombo, Sri Lanka

PROFESSIONAL TRAINING

Hands on training for Grand stream VoIP phones; Boston, USA Hands on training for Gallagher Access Control and PELCO CCTV; Abu Dhabi, UAE Hands on Training on Access Control and Intruder Alarm Systems at Paradox; Montreal, Canada Esprit hardwire, Spectra expandable, DigiPlex High Security systems & Centaur Access Control Systems Hands on Training; Heimann, Wiesbaden, Germany

X-Ray inspection (Parcels, Baggage, Freight & Explosive detection), Metal detection (Hand-held & Walkthrough)

Hands on training on Access Control and Security Management Systems at Honeywell; Abu Dhabi, UAE XSM, MicroLPM, I9000 & PhotoID

Future Fibre Technology Level 1 engineer course

Hi-Scan X-ray inspection System (9075-35) training Offshore Training:

Helicopter under water crash training

Sea Survival training

Working at heights training

Achievements :

Construction Good Practice Standards Certificate

Marketing Essentials Certificate Program

Personal Safety and Security Certificate

Recruiting and Retaining Employees Certificate

COMPUTER SKILLS

Internet, device drivers; Networking hardware; Installation of computer hardware;

LAN & WAN; LAN setup and connections to internet

Cabling & Installation of WiFi Access Points

MS Office

Hardware and Troubleshooting

MEMBERSHIPS

ASIS International

LICENSE

New York State Department for Security & Fire Alarm System New York Driver’s License

UAE Driver’s License

International Driver’s License

Sri Lanka Driver’s License

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