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Office Assistant Front Desk

Location:
Mumbai, Maharashtra, India
Posted:
April 29, 2023

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Resume:

Chandni Gaurav Ved

Email Id – adws4h@r.postjobfree.com

Mobile no. – 996-***-****

Address - B–303, Shantinath Darshan Society,

Near Dahisar Phatak, L.T. Road, Dahisar East,

Mumbai-400068

Profile

Admin Executive with over 6 years of experience and over 2 years of experience as an Associate. Highly organized, self-motivated, good team player and proficient with computers. Work Profile

Organization – Shirdi Industries Ltd. Tenure – August 2017 to January 2022. Designation – Admin Executive.

Roles and Responsibilities.

• Manage EPABX, Write and distribute email, correspondence memos, letters, faxes and forms.

• Act as the point of contact for internal and external clients.

• Making travel arrangements for employees and managing vendors and Housekeeping Staff.

• Sourcing and screening CVs for departments from Portals.

• Scheduling candidates for face to face interview.

• To fulfill on boarding activities like on boarding and joining formalities.

• Assist with planning and organizing events for the employees like festivals, birthdays.

• Responsible to motivate the employees through awards & rewards distribution.

• Managing training program in respect to venue, schedule and others. Organization – Ocwen Financial Solutions Pvt. Ltd. Tenure –December 2014 to May 2017. Designation – Associate.

Roles and Responsibilities.

• Inter-acting with on shore team for any gaps in process and ensuring that the issue gets resolved at earliest.

• Preparing day end reports and sending it to supervisors in Pivot table form.

• Generating reports from the tool and scrubbing the data in MS excel.

• Assigning loans to team members.

• Reviewing loans for Pre-Foreclosure process and working on various reports.

• Reviewing Demand letters for the borrower and generating Demands when required. Organization – Thorn Lighting India Pvt. Ltd. Tenure –November 2012 to October 2014. Designation – Front Desk Executive.

Roles and Responsibilities.

• Responsible for the front office duties, carrying out general Admin activities.

• Answer multiple telephone lines in timely manner.

• Hotel & Travel Booking, Database management.

• Coordinating with various departments.

• Managing and assisting basic arrangement for client visit & Board Meeting. Organization – The Resort (K. Raheja Corp.) Tenure – 27th June 2011 to 19th July 2012. Designation – Front Office Assistant

Roles and Responsibilities.

• Ensuring all guests receive a swift, smooth, professional and friendly check in & check out.

• Dealing with guests` queries and complaints and booking rooms.

• Responding to guests` inquiries and resolving their problems in an effective manner.

• Maintain high standards of customer services at the Reception desk so that customers` expectations are consistently exceeded.

• Liaise with Housekeeping for the Rooms Status.

• Handling of Cash.

• Working Knowledge of Opera System.

• Handling additional responsibilities as and when delegated by the Front Office Manager. Educational Qualifications & Certification

• Advance Certified Human Resource Management Professional certification on Pearson's platform from ripples learning.

• Bachelor of commerce from Mumbai University in March 2011.

• Higher Secondary Certificate from Maharashtra Board in February 2008.

• Secondary School Certificate from Maharashtra Board in March 2006. Personal Profile

Date of Birth: 25th December 1990.

Languages Known: English, Hindi, Gujarati and Marathi. Marital status: Married.

Gender: Female.

Interest: Making new friends, Travelling.



Contact this candidate