Merchandise Manager District
Resume:
Profile
Experienced professional specializing in Food Service Contract Management. Held
positions as Vice President and District Manager for large corporations (Sodexo and Volume Services, Inc). Managed eleven accounts with $42 Million in annual revenue. Responsibilities included maintaining client/ customer relations, establishing and controlling budget & financial goals, developing & promoting management staff and ensuring safe & clean operations.
Experience
Consultant, Laky Enterprise; California, Arizona, Washington — 2016–Present Provide guidance and professional direction to sporting and entertainment facilities. Director of Operations, Levy; New York, Arizona — 2014-2015 Supervisor role to support the US Open, Flushing Meadows, NY, responsible for the Hospitality Village Food Court featuring eleven concepts with $375,000 in consolidated daily sales.
Director of Operations role for the Gila River Arena for new account establishment. Responsible for premium clubs, luxury suites, permanent concession stands, team training table and private catering. Consolidated Food Cost maintained at 20%-21% by having teams complete/review weekly inventory, addressing variance issues, diligent invoice follow-up, setting ordering pars and ensuring proper FIFO, sanitation, and prep procedures. Consolidated Labor Cost maintained at 21%-22% by setting daily, weekly, and monthly budgets/sales forecasts based on projected attendance for games and events; followed up to ensure units were scheduled to forecast and making strategic schedule cuts without compromising club/visitor expectations. Maintained Controllable Operating Costs at 7.5%-8%. Collaborated with the Coyotes Franchise for strategic marketing development.
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12612 98th Avenue
Court Northwest
Gig Harbor, WA
98329
PAUL LAKY
District Manager, Sodexo; Upper Midwest — 2003-2012 General Manager, Ohio State University, role responsible for $10 Million in concessions and catering operations for the university’s athletic and entertainment facilities. Promoted to District Manager in 04/2004, responsible for eleven accounts in the Upper Midwest region for minor league baseball stadiums, college football stadiums, civic center and professional soccer operations. Maintained Consolidated Food Cost at 18%-21% by determining “perfect cost” menu items, forecasting sales and implementing price increases as appropriate. Maintained Consolidated Labor Cost at 20%-22% with effective pre-budgeting and sales forecasts. Acquired three major accounts and oversaw startup operations for Bowling Green University, University of Michigan and University of Akron-Ohio, all within the same year. Introduced beer sales on West Virginia University campus resulting in doubled sales and improved security. Recipient of CEO’s Award for Sales Performance of the Year 2010 and recognized for outstanding client relationships. Suite Catering and Concessions Supervisor, Americrown; Kansas City, MO — 2002-2003
Oversaw the daily food and beverage operations at the Kansas Speedway. Director of Stadium Events, Carolina Panthers; Charlotte, NC — 2001-2002 Director of Stadium Operations role responsible for managing $750,000 Annual Capital Budget. Worked directly with the seven designated stadium departments to execute efficient day to day operations.
Branch Manager, AVI Food Systems; Newark, OH — 1999-2001 Managed 105 accounts for catering and food vending operations with Annual Sales Volume of $6 Million. Obtained six new accounts by referral utilization and independent networking. Managed start-up operations at Longaberger University. Vice President Southwest Region, Volume Services; Phoenix, AZ — 1977-1999 Hired as Warehouse Manager in Kansas City, MO. Promoted to Concession Manager in 1978. Promoted to Vending/Merchandise Manager in 1980, managed food, beverage and merchandise for Kaufman Stadium and Arrowhead Stadium. Managed operations during the 1980 and 1985 MLB World Series. Promoted to General Manager of the Rockford Metro Center (IL) in 1982, accomplishing
$500,000 in combined annual food, beverage and merchandise sales. Promoted to General Manager of the Jacksonville (FL) Sports Complex, accomplishing exceeded budgeted annual profits with $2 Million in combined annual food, beverage and merchandise sales at the Jacksonville Gator Bowl and Sports Complex. Improved client relations resulting in ten years of contract renewals. Managed inaugural 1989 NFL Super Bowl. Promoted to Regional General Manager for Ericsson Stadium
(Charlotte, NC) in 1995, with $10 Million combined annual food, beverage and merchandise sales. Managed the start up for the Carolina Panther’s inaugural season, with the inclusion of the design phase, construction and equipment investment of $12.5 million. Promoted to Vice President of Southwest Operations in
(Phoenix, AZ) in 1996, overseeing food, beverage and merchandise for minor league baseball stadiums, marinas, an amphitheater, convention center, equestrian center and gold course operations, managing nine accounts with Consolidated Annual Sales of $12 Million.
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