THOMAS GREGORY TURNER

Columbia, SC *****

+1-803-***-****

adws1g@r.postjobfree.com

PROFILE SUMMARY

Personable and tenacious professional with years of experience, abilities and skill in inspiring coworkers to excel in a challenging workload. Seeking for insurance, marketing/sales jobs to display an outstanding ability to plan, operate, multitask, organize, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals. Excellent communication and organizational skills coupled with strong work ethics aimed at projecting a positive company image. Expert in delivering consistent customer service to ensure client satisfaction and service improvement. Expert in providing insurance solutions keeping in mind individual needs and budgets. Capable of monitoring new trends and consumer buyer behavior.

CORE COMPETENCIES

Quality Assurance

Marketing

Strong Work-Ethic

Strong Organizational Skills

Need Analysis

Denied Claims Identification

Team Player

Ability to Multi-Task

Customer Service Skills

Sales

Problem Solving

Good Time Management

Goal-Oriented

Good Communication Skills

Interpersonal Skills

SELECTED EXPERIENCE

Independent Insurance Broker Camden, SC May 1993 - Present

Prepared complete and accurate applications for underwriting and ensured proper delivery of policy to client

Maintained excellent client Retention Rates

Educated customers on their insurance needs and options

Maintained the highest level of customer appreciation and service

Letter Carrier U, S. P. S. Elgin, SC 2001 - Present

Completed required forms, collected charges, and obtained signatures on receipts; documents completed and submitted correctly

Received, initiated, and investigated, customers' complaints which increased customer awareness, and satisfaction

Managed daily operational goals, deadlines, payroll accuracies, and long term goals for individuals

Effectively communicated and resolved residential and business customer concerns in a confidential manner

Soldier - Desert Storm veteran SC Army National Guard, South Carolina 1987 - 2019

Processed security clearances updates, made local background check inquiries, scheduled interviews

Responsible for the quality assurance checks of each soldier and their equipment

Attended professional development and leadership advancement courses

EDUCATION

Newburgh Theological Seminary, Newburgh, Indiana

Bachelor of Arts, 2017

Dillon High School

1985

AWARDS AND KNOWLEDGEMENTS

Army Commendation Medal

Army Achievement Medal

Honor Graduate

GENERAL SKILLS & ABILITIES

Possesses a positive, energetic and professional attitude

Achieving goals, creative/strategic thinking and problem solving

Demonstrated ability to work and perform at the highest standards in complex and demanding environments

Excellent ethics, hardworking, focus minded and sound organizational ability

Flexible to change with excellent planning and execution skills and works well within the constraints of tight deadlines

Contact this candidate