Erica Akoto

I have over ** years of Excellent customer service experience, I'm also a great leader but always willing to learn something new. I am a compassionate person and loves being able to go above and beyond. My experience is mainly but not limited too food service. I am looking to try a different career field.

Washington, DC 20018

adws19@r.postjobfree.com

+1-202-***-****

• Customer service has always been my main job. I like working with people on a team but also able to work well independently. I'm a self starter, fast learner and honest. I hate to be late so I get there early. Right now I'm interested in some transportation employment or a hospitality (cleaning position) also willing to learn and work with a new career field. Authorized to work in the US for any employer

Work Experience

Cashier/Guest Service Attendant

Target - Washington, DC

October 2022 to March 2023

I energetically greeted my guest and assisted with checkouts, returns, exchanges along with online orders. I also assisted with stocking, completed all task at the best of my abilities and any other requests from management.

Delivery Driver

Amazon DSP - Maryland

October 2021 to December 2021

As a delivery associate i drove a Amazon-branded van, stay active, work independently, and be part of a motivated team that safely delivers Amazon packages to customers in your community every day.

• Drove over the road (OTR) and fleet truck

• Delivered merchandise to clients

• Loaded and unloaded fleet and truck

• Maintained a record of 100 percentage of correct deliveries Cashier/Trainer

Chick-fil-A / Thompson Hospitality - Washington, DC March 2019 to June 2020

greet the guest enthusiastically and take orders accurately

• use POS to input orders cash efficiently completed all cash and credit transactions in a timely manner

• make beverages

• maintain front of house cleanliness

• answer guest questions/provide resources assist with training newly hired employees Food Service Worker

&pizza - Washington, DC

March 2017 to October 2018

• I energetically greeted my guest as they approached me. Took their orders efficiently and Accurately, all working at a fast pace. completed cash and credit card transactions efficiently. Trained new hirees on working in a fast efficiently manner making pizzas. Cashier

Target - Washington, DC

January 2016 to January 2017

I worked the cash register completing all cash, credit card, gift cards and check transactions efficiently and in a timely manner. Bagging all necessary items all working in a fast pace work environment.

• Handled returns and exchanges

• Processed cash, check, or credit transactions with accuracy Education

GED

Washington, DC

April 2012 to June 2013

Skills

• Driving

• POS

• Delivery Driver Experience

• Serving Experience

• Order Picking

• Cleaning

• Load & Unload

• Customer service

Certifications and Licenses

Driver's License

May 2021 to January 2029

Non-CDL Class C

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