Desk Supervisor Medical Receptionist

Melissa B. Keith

adws0t@r.postjobfree.com *** Rosebud Private Drive Stonewall, LA 71078 318-***-****

Objective

To obtain a position that will allow me to utilize my business administration skills and further my knowledge. To obtain a job that will expand my customer service skills and problem-solving abilities. I am a fast learner. I am very dependable and hardworking individual. I have 16+ years of customer service knowledge, very organizational and detail oriented.

Experience

Healthplex Family Clinic 9425 Healthplex Dr. Suite 101 Shreveport, LA 71106

Nurse- 2019-Present

Front Desk Supervisor – 2017-2020

Medical Transcription- 2014-2016

Medical receptionist 2005 – 2019

Job responsibilities included but not limited to: answering switch board phone and handling multiple calls in timely order, filing/pulling charts for daily patient flow, preparing charts and other needed documents for doctors and daily paperwork duties, work in fast paced environment with ability to solve issues as they arise, enter information into EHR as we process to electronic system, work collections and AR reports as needed, maintain vitals as needed for physician, administer injections as needed.

Skills

Use of switch board phone system

Good communication skills

Good ability to multitask

Check in and check out of patients

Triage of patients

Giving injections

Coding/Billing

Transcription of paper charts to electronic system

Knowledgeable with Microsoft software

10 key calculator

ICD 9 and 10 knowledge

Education

Bossier Parish Community College

December 2011 Associates Degree in Business Administration

North DeSoto High School

May 2003 High School Diploma

Reference

Shelley Williams- 318-***-****

Katie Keen- 903-***-****

Bobbie Farle y- 318-***-****

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