Karin Robinson

Contract Paralegal - Law Firm of Jeffrey S. Wittebort, PLLC

Phoenix, AZ 85310

adwrwb@r.postjobfree.com

+1-719-***-****

I am seeking a senior level paralegal position in an effort to expand my expertise in the legal industry, emphasizing my strengths in analysis, case evaluation, critical thinking, and legal research/writing. I am a customer service professional with over 22 years of paralegal and management experience. I bring with me professionalism, leadership, and a commitment to team excellence. Work Experience

Contract Paralegal

Law Firm of Jeffrey S. Wittebort, PLLC

March 2016 to Present

Responsibilities include managing plaintiff's personal injury cases from inception through appeals, preparing pleadings, reviewing medical records, drafting medical records summaries, summarizing depositions, evaluating damages, assisting attorneys with determining needs for expert witnesses, and assisting with evaluations for case value. Extensive contact with clients, adjusters, experts, and opposing counsel.

Quality Control Manager

Rafi Law Group - Phoenix, AZ

July 2021 to July 2022

Quality Control is responsible for ensuring strict adherence to company regulations and legal standards regarding outgoing settlement demands. Quality Control must ensure all files are properly worked by the assigned paralegal and attorney, and that all legal claims have been reviewed and preserved, and all applicable liens have been noticed according to law. As the Quality Control Manager, I also set the goals for my department, conducted meetings, training, and supervisory counseling sessions. Senior Litigation Paralegal

Tucker & Holmes, P.C

December 2011 to April 2016

Responsibilities included managing high volume caseload of plaintiff's personal injury, insurance defense litigation, and SIU cases. Handled all personal injury matters from "cradle to grave"while developing and maintaining relationships with PI clients and experts. Prepared detailed case investigation reports, event, and medical chronologies, as well as reported to insurance clients as mandated by legal authority and/ or client requirements. Prepared detailed litigation documents, and managed all phases of discovery. I also served as the resident IT manager, and served the firm's software and network issues, as well as managed and programed the database.

Director, Paralegal Operations

Fisher Hopkins Nandan Pangalos, PLLC

July 2011 to December 2011

Responsibilities included managing all aspects of the personal injury department of a growing firm. Implemented all procedures to manage work flow, created and maintained case database, managed staff work flow, served as office manager. Drafted all personal injury documents for pre-litigation and litigated cases. Tracked office call volume from various internet referral sources, participated in business marketing, participated in partners' meetings on a weekly basis to discuss case status and business growth details.

Supervising Paralegal

McKenry, Dancigers, Dawson & Lake, P.C

January 2010 to April 2011

Responsibilities included managing staff and work flow in the Subrogation/Collections department of a large insurance defense law practice. Evaluated monetary damages, researched proper Court jurisdiction, and confirmed compliance with all relevant legal notifications. Drafted all legal documents in association with high-dollar amount lawsuits. Reviewed correspondence from opposing counsel and drafted pleadings accordingly. Managed a busy court docket for two trial attorneys. Served as the residential expert on the Fair Debt Collections Practices Act, and routinely ran training seminars on the FDCPA. Served as the technical expert and document manager for the sophisticated JST collections software program.

Paralegal Consultation Services

May 2007 to December 2009

Paralegal Consultant

Responsibilities included free-lance paralegal work for various attorneys representing plaintiffs in personal injury matters. Provided detailed reports regarding damages, exposure, and medical expert reviews. Conducted extensive medical document reviews and case evaluation. Provided investigation services for collections law firms, including video surveillance, asset searches, and skip tracing. Provided Risk Management services to local businesses and reported such issues as fall prevention certification to insurers.

Litigation Paralegal

Bertini, O'Donnell & Jochens, P.C

November 2006 to May 2007

Responsibilities included managing and developing all medical negligence cases, from case inception through litigation and trial. Extensive legal research and writing. Oversaw all case operations, communicated with expert witnesses, worked closely with assigned attorneys, opposing counsel, and clients. Duties included case evaluation, analysis of extensive volumes of medical records, preparing detailed case chronologies, drafting professional and litigation documents, and critical thinking. Advised co-workers on methods of claims handling, and determining settlement value. Liability Claims Adjuster/Risk Management Services Crawford & Company

October 2005 to October 2006

Responsibilities included adjusting property damage claims, bodily injury claims, commercial general liability claims, and category losses for a large Third Party Administrator. Duties included making 24 hour contact with the claimant and insured, securing recorded statements, completing a full case investigation, and evaluating damages. Responsible for claim evaluation, researching case law in the accident jurisdiction, analysis of potential exposure to the insured, and setting appropriate reserves. Prepared reports for clients on a 60 day reporting diary, and entered a case progress journal daily. Evaluated BI cases based on medical records, and negotiated settlements with claimants and/or their attorneys. Current adjuster's licenses held in Arizona, and New Mexico. Executive Paralegal/Office Controller

Law Firm of Alan Jay Jimenez, P.C

March 1997 to October 2005

Responsibilities included all aspects of case management and litigation support in a fast-paced, heavily litigious Personal Injury law firm. Duties included case evaluation, extensive client contact, analysis of medical records, preparing detailed settlement demands, drafting professional and litigation documents, negotiating settlements, legal research and writing, and critical thinking. I was able to reduce the customer turnover rate from 19% to less than 1% in the years I was employed with the firm. As the Office Controller, my responsibilities were expanded to include all aspects of budgeting and managing for the firm. I was honored with a Certificate of Excellence in Litigation Support in August 1998. Education

Certification

Denver Paralegal Institute

February 1997

Bachelor of Science in Areas of Criminal Justice and Political Science Metropolitan State College of Denver

December 1994

Associate of Applied Science in Area of Criminal Investigation Pikes Peak Community College

December 1992

MBA in International Business

Regis University

Skills

• Collection (Less than 1 year)

• DOS (Less than 1 year)

• Lexis (Less than 1 year)

• Nexus (Less than 1 year)

• training (1 year)

• Legal Research

• Legal Drafting

• Risk Management

• Case Management

• Writing Skills

• ICD-10

• Research

• Litigation

Certifications and Licenses

Paralegal Certificate

Assessments

Medical receptionist skills — Proficient

September 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Attention to detail — Proficient

October 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Legal skills — Proficient

October 2022

Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting

Full results: Proficient

Written communication — Proficient

April 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

COMPUTER SKILLS

Advanced knowledge and training in most Microsoft programs, Law Tool Box, Time Matters, Needles, ProLaw, JST, WordPerfect, ICCES, DOS, Corel, Spreadsheet design, Collection Master, Dragon, Quicken, West Law, Lexis/Nexus, Rainmaker, Legal Abacus, and skip-tracing tools. I have extensive experience in developing and customizing sophisticated merging programs, in both Windows and DOS.

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