Pender Phangureh

San Jose, CA 408-***-**** adwru4@r.postjobfree.com

CORE PROFICIENCIES

Tes ng 3D Lidar Sensors and Troubleshoot Failure Analysis Field Service Customer Site Visit

Built Test Fixture New Product Support Work on AC/DC Equipment Upgrade /Modifica on IPC- A-610 Workmanship Standards Log Tracking RMA Product Repair and Troubleshoo ng

Reconfigure Network Manage Inventory Handle Customer Calls Final QA Supervisor Management PROFESSIONAL EXPERIENCE

Quanergy Systems, Sunnyvale, CA 2016 to 2/07/2023

Senior Technician

Load Lidar sensors so ware, calibrate, balance, and test Lidar Sensors for Range and Accuracy while u lizing: Linux, Python 1, 2 and Qview; Use Chamber for Product temperature tes ng and Collect date for failure analysis.

U lized Matlab to update INI sensor file troubleshoot system and board to component level FPGA board, Zynic board, power supply, APD, Laser board, Fiber op c and Op cal Microscope .

Troubleshoo ng of RF circuits, components,systems using Bus Analyzer. Also replace or repair UPS.

U lized web for upda ng sensor So ware, Firmware Flashing Bios, Hardware upgrades

,IP addresses and other informa on as required.

New product tes ng, Benchmarking,Setup calibra on, Run Product Tests /validation as instructed

Disassembling/assembling/configuration of server systems such as changing memory Boards.

Update software and Hardware memories upgrade and do QA final for Final test products.

U lize Jira, Confluence so ware and PTEST to track Lidar data.Also use Excel, Microso word and Google suite

Repair and troubleshoot Customer RMA sensors, MQ-POE, M8,M8-Prime, M1 Edge . Board rework/repair such as adding Resistors,wires and replacing connectors

Utilizing electronic equipment, with oscilloscopes, DVMs, signal generators and power supplies .

Use Arena to check BOM and related informa on for products

Lab inventory management and maintain and use Lab Test Equipment, Burn-in Chamber, So ware Licenses Xerox Engineering Company, San Jose, CA 1989 to 2016 Sr. Support -Field service engineer

Supported Xes network so ware Model 2.4 & 2.5 on Sun Spare and Ultra with O/S Solaris

Provided support on Win95, 98, and NT using Ne tBui, TCP/IP, FTP, and IPX/SPX protocols

Used network tools to troubleshoot customer network problems and network monitor to check network traffic

Tracked and maintained so ware ac va on keys

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P ENDER P HANGUREH Page 2

Provided administra on func ons for lab network equipment Sun Sparc and PC's

Supported interfaces and device drivers (PC, SUN, IBM, VAX)

Iden fied, analyzed, and troubleshoot network, so ware, and system problems

Provided solu ons and workarounds for internal and external customers

Supported all XES Languages (HPGU2, POSTSCRIPT, CALCOMP907, CGM, VCGL, and VDS)

Instructed Field Service Engineers and customers in the installa on and opera on

Developed and implemented product support plans

Supported various Rasterizer controllers and interfaces

Worked with communica on controller protocols (Async, Bisync, Hasp)

Provided support on Ethernet-based controller VPS with TCP/IP and FTP

Supported plo ng subsystems, controllers, video capture scanner

Wrote Field Service bulle ns on exis ng products, including product enhancements

Used Logic Analyzer and breakout box for troubleshoo ng Communica on problems

Resolved exis ng Field Service problems

Completed several controllers, networking, plo ers and interfaces courses Dolch Instrument, Inc, San Jose, CA 1980 to 1984

Customer Service Supervisor/Field Service

Lead a team and was responsible for customer/field support of Bus Logic analyzer subsystems.

Handle RMA process from A through Z trouble shoot system and board level.I nventory management.

Shipping/receiving.

Interfaced with produc on control and analyzed/troubleshoot hardware and so ware problems.

Diagnosed all types of equipment problems over the telephone or onsite.

Used HP systems to test and debugged logic analyzer systems, with a focus on processor Z80, Z8000 Micro, Intel 8086/88, Motorola 6800 & 68000.

Maintained quality and incoming/outgoing logs, as well as implemented engineering changes. EDUCATION & CREDENTIALS

Formal Educa on

● Associate of Science Degree, 3.9 GPA, 1978, Yuba College - Marysville, CA

● Electronic and Basic Programming, 1980, San Jose City College - San Jose, CA

● Electronics, Specialized in Microprocessor, De Anza College - 1982 Cuper no, CA

● Networking Training, UC Santa Cruz - 1994 Santa Cruz, CA Cer ficates and Training Completed:

● Microso Networking Essen als

● Leadership Through Quality

● SCSI Interface Training

● Ethernet Network Training

● Product Delivery Process

● Unix

● Sun Solaris 2.x

● IEE Training

● Supervisor Management

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