Customer Service Marketing Manager

Ahmad Mahmoud Mohamed Mansour

*****.*************@*****.*** +201********* Alexandria, Egypt 30/11/1993 linkedin.com/in/ahmad-mansour-1a22ab105

PROFILE

I am a very determined and confident individual. I have excellent communication skills combined with a keen commercial awareness. My work in the field of Marketing has made me objective and balanced, valuing the importance of consumers’ opinions no matter who they may be. I have the desire and determination to work in a competitive business area where only the best is good enough. PROFESSIONAL EXPERIENCE

Manager

Smoking Shop

•Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands. 07/2018 – 12/2021

Alexandria, Egypt

•Cross-trained existing employees to maximize team agility and performance.

•Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

•Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.

Pharmacist Assistant

Alhilal Pharmacy

•Processed incoming drug orders.

10/2016 – 06/2018

Mansoura, Egypt

•Stocked, labeled and inventoried medication to keep accurate records.

•Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers. Marketing Manager

Al-Mansour Co. for house-ware

09/2012 – 08/2016

Mansoura, Egypt

EDUCATION

Bachelor of Sciences

Mansoura University

SKILLS

Business analysis

Business Intelligence (BI)

Market research

Store management

Customer Relationship Management

(CRM)

Verbal and written communication

Microsoft Office

Business development

Strategic planning

Logistics management

Team management

Customer service

Negotiation

LANGUAGES

Arabic English

Contact this candidate