ROSEMARIE S. FULLERTON
Lakewood, WA *****
******************@*******.***
https://www.linkedin.com/in/rosemariefullerton
PROFESSIONAL SUMMARY
Office Manager / Administrative Assistant / Data Entry and Military Veteran with 18+ years of proven experience. Possess a comprehensive background in clerical, support services, organization, record and calendar management experience. Managed multiple administrative functions of 13 offices, a $150K budget, and ensured smooth day to day operations. Career supported by multiple Microsoft certifications and extensive office and program support experience.
Customer Service
Data Analysis
Travel Coordination
Calendar Management
Typing (50 WPM) / 10-Key
Budget Management
Policy Implementation
Event Planning
Organization / Communication
Microsoft Office Certifications
PROFESSIONAL EXPERIENCE
Pace Staffing Agency-Multicare Assignment 2021-Present
Leave Specialist, Human Resources
Working in a small collaborative team that is supporting high impact tasks in the Human Resources Department.
Reviewing, Triaging and processing high volumes of incoming requests via Outlook.
Tracking information between Excel spreadsheets and an inhouse technology tool.
Processing high levels of data, working with multiple programs simultaneously.
Kindred Healthcare, Inc. Seattle First Hill 2017-2020
Administrative Assistant
Organized and managed calendars daily for 3 Directors; organized office administrative support structure for 6 offices, and ensured necessary supplies were provided, activities are scheduled as directed, and appropriate records keeping systems are utilized.
Scheduled travel accommodations for 3 Directors and managers, to include rental car and hotel booking, tracked expenses and maintained trip receipts
Processed expense reports utilizing Concur, maintained and processed invoices for payment
Planned and coordinated multiple seasonal events and meetings with a budget of $75K; oversaw catering, location selection, and travel arrangements of attendees
PROVIDENCE HEALTH & SERVICES – Renton, WA 2015 – 2016
Administrative Assistant
Developed and briefed daily plan to 130 staff members; organized office administrative support structure for 7 offices, and ensured necessary supplies were provided, activities are scheduled as directed, and appropriate records keeping systems are utilized
Scheduled 20 travel accommodations for 10 employees, to include rental car and hotel booking, tracked expenses and maintained trip receipts
Processed 10 expense reports utilizing Concur; maintained purchase card reconciliation responsibilities and processed invoices for payment
Planned and coordinated 30 events and meetings with a budget of $50K; oversaw catering, location selection, and travel arrangements of attendees
ECOVA – Lacey, WA 2002 – 2014
Administrative Assistant
Greeted 60 daily customers in person, on the phone, and through email. Directed calls to appropriate departments and answered basic inquiries to increase customer satisfaction
Managed $14,000 annual budget to purchase office supplies and other associated equipment Increased the output of mail that was processed, batched, and scanned by 50%, providing consistent workflow for 15 data entry team members
Provided administrative and secretarial support to 4 senior staff members; assisted in coordinating 5 public and private company events per year, calendar management, special projects, and recorded meeting minutes. Identified discrepancies and streamlined file management system, leading to a 30% increase of file content retain – ability
MILITARY EXPERIENCE
United States Army – Administrative Specialist
CERTIFICATIONS
Microsoft Office Specialist
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
TECHNICAL SKILLS
Software: Microsoft Office (2003, 2007, 2010, 2016)
Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook), SharePoint
Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 7, Windows 8, Windows 10
Programming: Concur, Quick Books