Shavon McLean

**** ********* *** ***** ***** Las Vegas, NV 89081

adwroq@r.postjobfree.com

702-***-****

Objective: Goal-driven Director of Sales with over 20 years of sales and marketing experience who will develop and foster business through direct sales, marketing, telemarketing, direct mail and face-to-face customer relations. This includes directing the sales team in the solicitation of new business and maintenance of current business.

Education: Received Diploma from Cheyenne High School, Las Vegas, Nevada 6/1997

Additional Education: Received accredited Computer Technology certificate. Forsyth Technical Community College/Chamber of Commerce Winston-Salem, North Carolina 7/2005-8/2007

Community Attributes: Held Secretary Position of the AOHT (Academy of Hospitality and Tourism) Organization. Committee purpose was to create and implement Hospitality and Tourism into High Schools as a College accredited curriculum.

Hospitality Sales and Management Experience:

Staybridge Suites Las Vegas / Director of Sales 5/2019 – 2/2023

The Holiday Inn Express & Suites Spring Valley SW / Director of Sales 10/2019 – 4/2019

The Holiday Inn Express Las Vegas Nellis / Director of Sales / GM 4/2017 – 10/2019

The Downtown Grand Hotel and Casino / Leisure Sales Manager 7/2016 – 4/2017

Comfort Inn & Suites Las Vegas Nellis / Operational Sales Manager 4/2013 – 7/2016

Choice Hotels Sundance Plaza Hotel Spa & Wellness Center / Sales and Catering Manger 8/2011 – 4/2013

Hilton Garden Inn Hanes Mall / Sales & Catering Manager 8/2007 – 8/2011

Hampton Inn Hanes Mall and Sleep Inn Hanes Mall / Sales Coordinator 1/2005 - 7/2007

Wingate Inn by Wyndham / Front Desk / Sales Coordinator 1/2001 - 11/2005

Skills and Experience:

●New Business Development, P&L Management, Strategic Planning, Operations Management, Key Account Management and Budget Forecasting

●Increase growth in specific market segments, Occupancy, ADR and RevPar

●Execution of daily, quarterly and annual strategies, customer relationship Management and client retention specialist

●Yield Management experience, strategic sales analysis reporting review on daily basis, market indicators and strategic sales action plan expert and setting daily rate strategies

●Solicit, negotiate and book new and recurring business through various efforts in order to maximize room revenue to meet and/or exceed all index percentages YOY and revenue goals.

●Conduct telephone prospecting cold calls and weekly outside sales appointments and prospecting, intensive lead follow up/ lead generation and weekly site tours of property

●Manage and maintain excellent relationships with new prospects and existing customers and well experienced in Catering, Banquet events and worked directly with F&B Director and managed servers, prepared all Banquet Event Orders

●Maximize growth and profitability using tactics such as account saturation and daily reporting/ Agency 360

●Social Media / PR content Manager

●Successfully achieve or exceed weekly and quarterly individual pace/production goals based on assigned markets.

●Negotiate and execute contracts with General Manager and Revenue Manager’s recommendations.

●Held Director of Sales title for over nine years and held other Management positions such as General Manager and responsible for hiring, ordering products from vendors, scheduling, Accounts Payable and Receivable, submitting invoices, conducted weekly inspections, managed the Maintenance Engineer and set quarterly and annual budgets

Additional Skills Summary

Quality Assurance Trained and certified. Microsoft Office XP, Adobe Photoshop, Property Management, Yield Management experience. Currently using Opera POS Stamens and Delphi systems. Well advanced with experience using OnQ POS and IHG Merlin/Opera Systems. Self-sufficient, charismatic and enthusiastic. By providing great customer service, knowledge of product and always-building rapport with clients and staff are key factors of my continued success in relationship building. Continuously utilizing the Sales Action plans that are prepared with the General Manager in order to maximize on all revenue opportunities!

References upon Request

Personal Motto: “Be better today than yesterday”

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