Administrative Assistant Support Agent
Resume:
Geraldine Phillips
adwroo@r.postjobfree.com
SUMMARY OF QUALIFICATIONS: Posses excellent organizational skills, Knowledgeable of various software systems: Windows 2010, Microsoft office, Excel, Word, Outlook 2016 version. A team player, and also is capable of making decisions that adheres the vision of the company by complying with their policies and procedures. Graduated, affiliated with Maga Cum Laude, Sorority, Student Ambassador has excellent leadership skills. President of the Drama Club received Academic Achievement Award and Legal Club Award.
CERTIFICATIONS:
HIPPA Certified, HemoCue Certified, CPR Certified.
WORK EXPERIENCE:
Accustaff, Albany, New York 4/2015- Present
Conduet, New York State Child Support 7/2018- Present
Child Support Agent
Receive incoming calls from clients regarding child support payments.
Interact with clients to resolve financial issues of payments.
Document telephone events on companies stationary.
New York State Business Council Albany, New York 4/2015- 5/ 2017
Administrative Assistant
Interacted with various individual regarding business matters.
Organized monthly schedules for a variety of meetings.
Operated a multiline telephone system, transferred incoming calls to designated areas
Greeted government officials, clients, and executives.
Albany Medical Center, Hospital, Albany, New York 4/2017- 5/2017
Medical Assistant, Intern
Performed various medical activities, took vital signs, received blood from patients, and prepared patients to received Electro Cardio Grams upon medical team’s request.
Assisted Physicians with various surgical procedures.
Input electronically patient’s health information, complying to HIPPA laws.
Albany City Court, Albany, New York 1/2012 – 3/2012
Criminal Justice, Intern
Observed various court sessions.
Performed administrative tasks, faxing documents to various departments,
Assisted Judge Carted with numerous court assignments.
New York State Assembly, Albany, New York 4/2011- 6/2011
Paralegal, Intern
Attended Judiciary hearings and seminars.
Participated with other staff members researching information on a variety of cases.
Managed a variety of assignments affiliated with the legal system
EDUCATION:
Bryant and Stratton College, Albany, New York May 2011 to May 2017
Graduated obtained several, Associates degrees: Paralegal, Criminal Justice and Medical Administrative Assistant.
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