Samantha S. Maxwell, PHR
*************@*****.***
Carmel, CA 93923
PROFESSIONAL SUMMARY
I am a seasoned Human Resources professional with office management, payroll, compensation, and benefits experience seeking a position that will enable me to contribute my skills and knowledge while enhancing my professional development and career growth. WORK EXPERIENCE
Nov. 2021 – Jan. 2023 Rana Creek Habitat Restoration, Carmel, California Human Resources Specialist and Office Manager
• Processed weekly (union employees) and bi-weekly payroll for administrative and executive staff
• HR management, recruitment, interviewing, onboarding, training, policy and procedures administration
• Workers Compensation reporting and claims management
• Overall office support: Planned and conducted an office relocation
• Researched and coordinated the adoption of new IT company support
• Union management and reporting under the company CBA for Landscape Laborers on various job sites in California
• Stepped in as financial Controller for six months until position was filled Nov. 2020 – Oct. 2021 Crothall Healthcare (Compass Group), Gilroy, California Human Resources and Office Manager
• Administration of policies and programs in recruitment, employee relations, disability and leave management, benefits, classification, compensation, performance management, training, and other areas
• Prepared job postings, reviewed applications and interviewed applicants
• Counseled department managers and supervisors on employee relations policies, procedures, and appropriate practices
• Worked with employees to resolve sensitive or difficult work-related problems with union reporting requirements
• Worked closely with the union representative to ensure complaints were properly recorded, wage reports submitted and other necessary documentation and reporting related to the Labor Unioin Collective Barganing Agreement
• Managed and trained in updating Human Resources Information Systems (HRIS) platform to include onboarding and payroll
• Applied professional HR concepts when counseling employees concerning work-related issues
• Served as the leave of absence administrator to ensure compliance with all policies and guidelines
• Provide guidance to supervisors and managers in developing job descriptions, facilitating benefits communications, and providing guidance on compensation programs, performance evaluations, personnel policies, and procedures
• Manages sensitive and confidential information and collaborate effectively with client groups
• Processed weekly payroll and monthly benefits management (enrollments and terminations) Feb. 2006 – Present CYA Human Resources, Inc., Monterey Peninsula, & Los Angeles, California Human Resources Consultant
While working a full-time position, I developed a boutique business to provide virtual and outsourced Human Resources services for small to mid-sized companies in Southern and Central California. Industries include: hospitality, entertainment, marketing, graphic design, healthcare, manufacturing, fashion, non-profit and law firms. Projects include:
• Drafted employee handbooks, policy and procedure development and implementation
• Harassment, diversity and management training; workers compensation and claims management
• EEOC and DFEH investigations and responses working closely with legal counsel Feb. 1999 – Feb. 2012 Donor Services Group, Los Ángeles, California Director of Human Resources
• Acted as primary strategic HR resource for three fundraising call centers and four locations with 400+ employees
• Processed bi-weekly payroll for all locations through Paychex and Paylocity
• Planned and conducted recruitment, interviews and employee orientations
• Advised, supported and trained management on the fair and consistent handling of employee relations
• Ensured compliance with federal, state and company human resources policies and regulations
• Implemented and managed employee benefits programs (medical, dental, vision, 401K, 403(b), disability, etc.)
• Investigated and prepared all documents regarding workers compensation, EDD, DOL and harassment claims
• Updated employee handbooks for three states (California, Nevada and Pennsylvania) annually
• Conducted safety and harassment prevention training programs Feb. 1998 – Jan. 1999 G.B. Data Systems, Marina del Rey, California and Las Vegas, Nevada Human Resources Manager
April 1997 – Jan. 1998 The Winning Combination, Santa Monica, California and Henderson, Nevada Human Resources and Payroll
March 1996 – Feb. 1997 G.B. Data Systems, Marina del Rey, California and Las Vegas, Nevada Executive Assistant and Human Resources Manager
March 1995 – March 1996 Synergistic Marketing Ventures, Los Angeles, California Sales and Marketing
April 1994 – March 1995 House of Blues, Hollywood, California Executive Assistant to CFO & Employee Relations
SKILLS / SOFTWARE
Typing - 85 wpm
Computer - MS Office, Powerpoint, Outlook, Hire Right, Talio, MyPaperless HR, ADP, Paychex, Ovation & other HRIS Platforms
EDUCATION
Sonoma State University – Business / Communications Monterey Peninsula College – Business
Member of Society for Professionals in Human Resources - PHR Certified since 2003 Annual seminars to include, Labor Law Updates, Harassment Prevention Training, The Essentials of HR, How to Legally Hire & Terminate, Legal Aspects of Payroll Management, ADA, FMLA, CFRA, PDL & PFL Compliance University of Phoenix, S. Calif. Campus – Human Resources Management Certification Linkedin: https://www.linkedin.com/in/cyahr