Julie Patel

*** **** ********* **. **** ****, Chicago, IL 60601

847-***-**** • adwrm1@r.postjobfree.com

SUMMARY

A professional who is organized and detail oriented looking for a career in a stimulating and energetic environment to broaden skill set. PROFESSIONAL EXPERIENCE

SHAMIRAH BOUTIQUE FEBRUARY 2015-PRESENT

Owner

• Buy and maintain merchandise for online women’s fashion boutique.

• Attend trade-shows, style shows, and trunk shows throughout the Chicago area to market, buy, and sell merchandise.

• Track sales, and maintain monthly financial reports.

• Package and ship all online orders.

• Marketing expert on social media channels as boutique owner and style influencer. MARKLUND

Research Assistant SEPTEMBER 2014-AUGUST 2017

• Collect data to ensure department is adhering to compliance guidelines.

• Maintain database of trained workers, hours, and payouts.

• Manage Survey Monkey with incoming findings to present to National Healthcare Committee.

• Cold call workers trained at workshops to collect conclusive data to help maintain Federal Funding. JP MORGAN CHASE

Sr. Loan Processor JULY 2012- SEPTEMBER 2013

• Direct communication with customers on a daily basis and continuously maintained customer satisfaction throughout the entire loan closing process.

• Transferred to Chase Private Client (CPC) within one month of employment due to high level of file efficiency and knowledge in reviewing complex income documents and credit portfolios.

• Set up files prior and post Underwriting, reviewing income documents, credit reports, title reports, and appraisal accuracy.

• Maintained effective professionalism while communicating with outside vendors (i.e. title companies, payoff departments, and insurance companies).

• Followed all JP Morgan Chase rules and regulations for compliance consistency while reviewing various loan files.

• Maintained accuracy to pass the audit review process in a timely manner to continuously ensure an efficient loan closing. MARKLUND/ILLINOIS RESPITE COALITION APRIL 2008- JUNE 2012 Respite Manager/Statewide Coordinator

• Conduct new hire orientation on a monthly basis.

• Recruit, screen, and manage new hires.

• Review and process employee time sheets.

• Maintain employee personnel files.

• Prime liaison between administration, payroll, and the finance department

• On a daily basis effectively communicate with families to provide services and follow state regulatory guidelines.

• Successfully continue to grow program by networking at expositions, schools, and professional organizations.

• Planned and hosted Statewide Annual Summit in Springfield, IL in conjunction with Prevent Child Abuse and Neglect month for 3 consecutive years consisting of coordinating speakers, volunteers, expositions, and state leaders.

• Conduct quarterly trainings throughout the state of Illinois to educate providers and families on various topics.

• Key role in writing Lifespan Respite grant for Illinois and was ultimately awarded federal funding.

• Member of Marklund Leadership Team.

NEW CENTURY FINANCIAL /HOME 123 CORPORATION APRIL 2003 – MAY 2007 Sr. Account Manager/UW

• Maintain, develop, and train associates to learn proper business techniques and understand guidelines.

• Recruit, interview, and hire new employees.

• Implemented a 10- page workflow for upper management to help better employee- management communication.

• Train, mentor, and consult with each employee with any issues and provide them with appropriate resources to achieve employee satisfaction.

• Play a key role in making structural decisions within department.

• Trained and mastered in computer loan program Empower, brought on as CET (Certified Empower Trainee), and assisted in the implementation and teaching of entire program for each employee.

• Proficient in calculating income for all types of borrowers, handle complex tax returns, financial statements, and various sources of funds.

• Specialist in analyzing credit reports, credit agency documents, accuracy of documents, collection reports for delinquent payoffs, as well as fraud.

NEW CENTURY FINANCIAL SEPTEMBER 1997-APRIL 2003

Sr. Account Manager/Sr. Funder

• Took essential role in integrating the Account Management department and Funding department during collaboration periods.

• Maintained, achieved, and enhanced production and profitability goals for each branch in the Midwest region while simultaneously training employees.

• Expertise in the audit process of a loan post-closing.

• Achieved title of Senior Funder a year after transition.

• Generated stipulations to be met and cleared each audit prior to borrower’s right of rescission period expired.

• Reviewed legal documents for borrowers to search for any discrepancies.

• Generated borrower’s loan closing funds by wire or check to guarantee receipt of funds.

• Trainer of entire sales force to integrate them onto Uniform Loan System at the National conference.

• Screened new hires or referrals for employment opportunities.

• Self Starter and assigned as the Account Manager for the Midwest region of New Century Financial Retail, handling a total of 7 branches, and an average of 150 units a month.

• Met deadlines for loan closings while multitasking and abiding by each state’s laws and regulations.

• Reviewed income documentation in file to verify accurate information used to qualify for loan.

• Required to contact each borrower’s HR/Payroll dept in a professional manner to verify borrower’s employment at time of closing.

• Certified in Appraisal Review Process to review appraisals, value of home, and comparables in the area.

• Knowledge in reading property titles, any existing mtgs, liens, or delinquent taxes that may encompass a property.

• Processed and checked each legal document for loan closings to ensure borrower obtained correct closing documents for their closing in a timely and efficient manner.

EDUCATION

B.A. Sociology, Northern Illinois University, DeKalb, IL AUGUST 1997 Microsoft Certified System Engineer (MCSE), Microhard Technologies, Rolling Meadows, IL MARCH 2001 COMPUTER SKILLS

Proficient in Microsoft Word, Microsoft Excel, Microsoft Outlook CERTIFICATIONS/VOLUNTEER WORK

• Certification in Professional Crisis Management.

• CPR/First Aid Certified.

• Active member of Apna Ghar (Home for battered women and children).

*References available upon request.

Contact this candidate