Data Entry Technology Director
Resume:
Luke “Frank” Osburn
Houston, Texas
adwrlc@r.postjobfree.com
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QUALIFICATIONS PROFILE
Results oriented Engineering Operations and Information Technology director with many successful achievements. A respected leader in personnel management and high performing work teams; generating best practices and continuous improvement policies. Identified as an individual that consistently improves delivery times / service levels while reducing costs. CAREER HISTORY
UNIVERSALPEGASUS INTERNATIONAL
Director - Project Information Content Management
Apr. 2008 – Jan. 2023
Responsible for the management of company’s project storage area, document management/control systems, including project status reporting. Implemented six PIM/DC systems/tools while at UPI; File Share, Aconex, Newforma, Fusion, FileNet, SharePoint. Utilized many others when interfacing with clients. Directed Document Control and Project Administration support teams, making assignments to project work teams maintaining schedule and budget. Managed the in-house application development and support team and ECM development and support, making assignments, interfaced with business leads to reduce roadblocks for team while meeting project schedules of business units. Completed estimates for clients RFQ’s. Implemented common corporate project storage structure. Converted UPI to a fully digital project environment. Pandemic support via digital review tools, reducing review time by 50%, still in operation. Authored, revised, managed, SOPs within companies QMS. UPI’s workflow Subject Matter Expert which included 1) workflow for the processing, tracking, and approval of AP invoices, 2) workflow for the routing, tracking and approval of AR invoices across dispersed offices, generation / approval of over 1,200 invoices monthly totaling over $36,000,000, reducing billing period by 53% with a concurrent 20% staff reduction, reduced outstanding invoices by $29,200,000 in one year. 3) Designed, scheduled, and executed training for all systems, and managed SOPs for associated processes. 4) Records management for historical project data/documents both on and offsite. 5) SME
/ custodian for Legal Holds for UPIs counsel. 6) Overall, saved/recovered >$3,500,000, with the reduction of support staff by four FTE.
GENERAL ELECTRIC / PII PIPELINE SOLUTIONS
North America Operations Lead, ThreatScan
Apr. 2006 – Apr. 2008
Recruited for my experience with the implementation of technical systems into remote geographic locations, dealing with field related schedules when implementing systems. Directed the ThreatScan field operations team for client assignments, scheduling, and logistics, ensuring employee health and safety, product schedule successes, and customer satisfaction. Coordinated warehouse inventory, and procurement. HSA site manager. Project management of execution, client interface, schedule, tracking and reporting. Authored Standard Operating Procedures for system installation and maintenance. NORTHERN NATURAL GAS
Director - Pipeline Facility Design & Records
Feb. 2003 – Apr. 2006
Assembled a newly formed engineering support organization, engineering design / records, GIS, pipeline historical and operational records. Implementation of work processes and procedures, in support of a $120,000,000 annual capital budget. Averaging 200 capital and 1,500 O&M projects, while tracking status and schedules. Implemented software to reduce average drawing times by 30%. Implemented/maintained intranet map server for the operations teams and emergency response center. Implemented simplified user interface for casual users of the EDMS system, utilized unrelated systems to present users their drawings/documents. Authored and updated, standards and procedures for operations division. Project director for special projects; Engineering & Construction library of standards and procedures, Pipeline High Consequence Area Identifications, Dead Leg Asset Management, Designed for retention of records of 5,500 identified sites, with the data entry and inspection records for Luke “Frank” Osburn
Houston, Texas
adwrlc@r.postjobfree.com
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over 3,700 features. The user interface was designed, tested, and implemented within 14 days. A project tracking/reporting system to ensure compliance to company procedures and governing agencies, both federal and state.
ENRON CORP, GAS PIPELINE GROUP
Director - Pipeline Facility Design & Operational Records Feb. 1987 – Feb. 2003
Oversaw the Engineering Design, Engineering and Operations Records, Pipeline Historical Documentation, and new GIS team. Ensuring schedules were met, while complying with the requirements of engineering and operational records along with the compliance of auditory and reporting obligations to state and federal governing agencies. Included seven geographically dispersed teams supporting a $1,200,000,000 annual budget of capital and O&M projects. Placing an average of one pipeline mile in service daily and 10,000 H.P. of compression in service monthly. Provided training courses to Operations and construction personnel on project closure. Authored, updated, standards and procedures for operations division. Implemented processes to monitor state, county, and local roadway construction minimizing encroachment of company’s pipelines, saving $450,000 annually. Increased records department production by 100% and throughput by over 45%. SME for the first ever EDMS environment in the pipeline industry for the organization of drawings. Project Director for special projects; 1) Pipeline Integrity/GIS system for five pipeline operating companies totaling 33,000 mi. of pipeline with a $1.5 mil budget. 2) Geospatial pipeline compliance database migration/conversion within a $500,000 budget. 3) Migration of operational compliance records for pipeline operating companies, required the scanning of DOT, OSHA, and EPA records. 4) Design and execution of an EPA incident management tool for a liquids pipeline. 5) Coordinated the scanning and indexing of over 350,000 drawings into EDMS. 6) Relocation of the organization consisting of 320 personnel across 8 floors, consolidating to 3.5 floors, project included: procurement, design of space, furniture, design of local network with interfaces to corporate network.
SYSTEMS / SOFTWARE
Microsoft Office 365 Newforma Project Center Bluebeam (Revu, Studio) Aconex Fusion IBM’s FileNet (IMS, P8, BPM)
SharePoint Adobe Acrobat SME for ERP Implementation AutoCAD (Oracle, SAP, JDE, MSD365)
EDUCATION
• Metro Tech Community College, Omaha, NE - Multiple Programming Languages - 4.0 GPA
• Southwest Kansas Technical School, Drafting & Design Technology, Certificate/Associates - Received Scholastic Scholarships
PUBLICATIONS
• “How has Document Management Changed”
CIO Review, Document Processing, December 2019, CIOREVIEW.COM
• “Pipeline Classification Study Helps Create National Map” PIPELINE & GAS INDUSTRY, October 1999, a Gulf Publishing Company AWARDS
• UPI Corporation Top Performer Award - 3rd Quarter 2021
• Four UPI personal performance awards from upper management & project management.
• ESRI 2006 Special Achievements in GIS – Extraordinary contributions to the global society, setting new precedents throughout the GIS community.
• Three “Personal Best Awards” from ENRON OPS Management
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