Teri Burns
Quality candidate
Columbus, OH
***********@*****.***
To obtain a position with a stable company to promote growth within the organization and within myself.
Authorized to work in the US for any employer
Work Experience
General Manager
ENGLEFIELD OIL COMPANY - Columbus, OH
December 2020 to Present
Responsible for inventory, labor, cost control, loss prevention and staffing for high volume gas station. Asst. Manager
Circle K - Columbus, IN
April 2019 to November 2021
Cash handling
Customer service
Reports
Store set up
Scheduling
Ad planning
Candidate management
Payroll
Quality Technician
Faurecia
February 2018 to June 2019
Material Handler (Seasonal)
Ulta Distribution Center
November 2018 to January 2019
• Worked on the picking and packing team during holiday season.
• Worked with RF Scanners, packing supplies, Manhattan system. Supervisor
Executive Management Services/Supervisor/Environmental Cleaning - Columbus, IN 2017 to 2017
• Serviced local warehouse(s) providing cleaning/janitorial services.
• Supervisory role included maintaining supplies for location, keeping track of employees on staff and their productivity and efficiency, scheduling conflicts, participating in the daily work load and reporting back to management.
Office Manager
Millers Merry Manor
December 2013 to March 2014
• Accounts Payable
• Scheduled physician appointments for residents
• Payroll
• Updated resident information & resident Trust Account
• Entered resident care items for billing
• Assisted with billing for residents
Office Manager
Gerber, LLC
June 2012 to October 2013
• Scheduled financial review meetings for the Owner/President of the company
• Data management, including all communications with clients for the review meetings.
• Purchased office products and researched purchasing options.
• Handled inquiries and contact management for all clients Client Services Representative
JP Morgan Chase
October 2011 to May 2012
• Handled service calls from our high wealth priority clients in a call center setting. Account Manager
Ohio Insurance Services
September 2007 to June 2009
• Handled employee meetings, renewal meetings with the client, bidding and determining the best option for the client.
• Maintained a relationship with the client/HR department to administer the employee benefits and be a resource for all their benefit needs
• Scheduled for the President of the agency, client meetings, insurance representatives and other business related meetings.
• Database management for the agency (ACT)
Senior Account Manager, Office Manager, Sales and Operations Cor-Ben Consultants
September 1991 to June 2007
• Managed over 300 accounts - Handled employee meetings, renewal meetings with the client, bidding and determining the best option for the client. Maintained a relationship with the client/HR department to administer the employee benefits and be a resource for all their benefit needs.
• Handled escalated issues for our service team, renewals and employee meetings for my accounts, as well as for the other agents in t
• Found solutions for our clients, including Self- Funding Arrangements, Health Reimbursement Accounts, Section 125 administration and Health Savings Account options.
• I was responsible for marketing our in house Health Reimbursement Account model to our in force clients.
• Oversaw the operations of our TPA Department, Billing Department and Service Team Claims Examiner
IU Health
2018
• Researched, processed and adjudicated denied claims within IU Health Systems. Quality Tech/shift supervisor
Decatur Mold Tool and Engineering - North Vernon, IN Education
High school or equivalent
Hauser Jr-Sr High School - Hope, AR
Skills
• Customer service (10+ years)
• Data entry
• Keyboarding
• Excellent communication skills
• Microsoft office
• Quality Inspector (3 years)
• Quality Control
• Inspection
• Quality Assurance
• Micrometer
• QA
• Caliper
• Blueprint
• Manager/supervisor (5 years)
• payroll (5 years)
• Accounts Payable (5 years)
• Office Management (10+ years)
• Receptionist
• Microsoft Excel
• Filing
• Billing
• Sales
• Scheduling
• training
• Manufacturing Experience
• Front Desk
• Schedule Management
• Medical Billing
• Medical Receptionist
• Medical Scheduling
• Supervising Experience
• Shift Management
• Manufacturing
• Materials Handling
• Loss Prevention
• Merchandising
• Restaurant experience
• Analysis skills
• Kitchen experience
• Communication skills
• Hospitality
• Restaurant management
Certifications and Licenses
Dental assistant
Went to school for dental assisting after high school. Went into insurance business instead of actually assisting.
Food Handler Certification
Assessments
Mechanical Skills: Monitoring — Highly Proficient
August 2019
Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.
Full results: Highly Proficient
Project Management Skills: Budgeting — Proficient
August 2019
Managing project budgets by appropriately allocating and monitoring financial resources. Full results: Proficient
Project Management Skills: Time Management — Highly Proficient August 2019
Prioritizing and allocating time to effectively achieve project deliverables. Full results: Highly Proficient
Attention to Detail: Inventory — Expert
August 2019
Applying systematic processes for managing and storing products and merchandise. Full results: Expert
Numerical Reasoning Skills — Proficient
August 2019
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.
Full results: Proficient
Workplace English — Expert
August 2019
Understanding spoken and written English in work situations. Full results: Expert
Verbal Communication — Highly Proficient
January 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Administrative Assistant — Highly Proficient
September 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Organizational Skills — Highly Proficient
January 2020
Arranging and managing information or materials using a set of rules. Full results: Highly Proficient
Medical Billing — Proficient
January 2020
Understanding the procedures and forms used for medical billing. Full results: Proficient
Supervisory Skills: Directing Others — Proficient
January 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Microsoft Word — Highly Proficient
January 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Highly Proficient
Data Analysis — Proficient
January 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Scheduling — Proficient
May 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Electronic Medical Records: Best Practices — Proficient February 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Medical Terminology — Proficient
February 2020
Understanding and using medical terminology
Full results: Proficient
Problem Solving — Highly Proficient
February 2020
Measures a candidate's ability to analyze relevant information when solving problems Full results: Highly Proficient
Management & Leadership Skills: Impact & Influence — Proficient February 2020
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Proficient
Attention to Detail — Highly Proficient
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Medical Receptionist Skills — Highly Proficient
February 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Organizational Skills — Expert
August 2019
Arranging and managing information or materials using a set of rules. Full results: Expert
Nursing Aide Skills — Proficient
February 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient
Administrative Assistant — Expert
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert
Administrative Support — Expert
March 2020
Using basic scheduling and organizational skills in an office setting. Full results: Expert
Composing & Sorting Email with Microsoft Outlook (PC) — Highly Proficient March 2020
Effectively composing and organizing email messages in Microsoft Outlook. Full results: Highly Proficient
Attention to Detail — Highly Proficient
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Administrative Support — Highly Proficient
July 2020
Using basic scheduling and organizational skills in an office setting. Full results: Highly Proficient
Active Listening — Highly Proficient
July 2020
Actively listening and appropriately responding in conversations Full results: Highly Proficient
Medical receptionist skills — Expert
April 2021
Managing physician schedules and maintaining accurate patient records Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
• Proficient in all Microsoft Office products
• Excellent Communication skills
• Dedicated to providing excellent customer service
• Ability to learn new products, programs and tasks
• Accurate keyboarding and data entry