**/**** - *******

EXPERIENCE

BCG/Boston Consulting Group

Senior Office Experience Specialist

Support and help execute all internal and external meetings and office events Partner with the Event Team to ensure sufficient supplies and resources Collaborate with Concierge and Event Team on room set-up, security clearances, and catering

Coordinate with building security, maintenance, and office vendors for all events Help coordinate office retreats, community service days, philanthropic gift drives, and event food donation

Submit and oversee work orders to maintain office operations Verify invoices and maintain monthly office facilities budget Orient new hires and visitors with office tours and support Maintain inventory and security for the office beer/wine reserves Oversee all large-scale copy, print, and binding jobs INFOex Guardian

Create and maintain digital repository of new client projects, ensuring legal and regulatory compliance

Train and consult client project teams on project documentation and wrap-up procedures

Escalate issues and noncompliant cases to leadership as needed Report monthly and quarterly compliance to local senior leadership (Business Management Director)

Coordinate work and best practices with other members of global INFOex team Senior Concierge/Office Services Specialist

Maintain office calendar for scheduled events/meetings, luncheons, dinners, etc. Oversee comprehensive planning and execution of all internal events Manage transport bookings for clients and guests as requested Issue and monitor office access cards for new employees and cross-office staff Oversee conference room calendaring/booking and updating of office directory Manage all incoming telephone calls: routing callers, assisting with inquiries, and taking messages

Senior General Office Assistant

Lead the reception desk: greet clients, answer phones, transfer calls Process American Express and Visa invoices for Chicago office Oversee the flow of all digital & physical files stored in the office Sort mail and packages

Senior Administrative Assistant

Coordinate document delivery for Chicago and other BCG offices and clients Serve as point person for distributing BCG publications in Great Lakes region Resource Specialist/Senior Library Assistant

Catalog and order magazines, books, and articles for Chicago office Mentor, develop, and train library interns

Assist in hiring, supervising, and training student employees Establish new data-gathering and analysis techniques for the organization OFFICE, FACILITIES,

AND PROJECT

MANAGEMENT

Senior executive office services

administrator with experience in

project management, office

concierge services, event

coordination, and facilities

management.

TECHNOLOGY SKILLS

Microsoft Office/Word

Data Processing

Cisco Phone System

PROFESSIONAL SKILLS

Team leadership

Meeting tight deadlines

Adaptability/flexibility

Inventory control

Order processing Problem solving

Communication w/ leadership

Delivering under pressure

Client relations Tool / Technology

Vendor management

EDUCATION

Richard T. Crane

High School

Chicago, IL

E e

WANDA PERKINS

773-***-**** adwri0@r.postjobfree.com Chicago, IL

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