Michael L. Brown

Senior Business Analyst

Communicative leader with a robust work ethic, a proven record of career growth, and the ability to thrive in both individual/team environments. Highly qualified professional equipped with an adaptable personality and success as a quick learner who regularly takes initiative. Well-rounded background includes exceptional leadership, problem solving, and effective team building skills. Technical proficiencies Microsoft Office Suite, Crystal Reports (Business Objects), Softrek (Pledgemaker Fundraising Database), Blackbaud Suite (Raiser's Edge, Financial Edge, Granted Edge, Merchant Services,), Import-O-Matic, Luminate Online (Convio), Blackbaud Net-Community, SQL (Structured Query language), Oracle Data Warehouse Configuration, Deployment, and Imaging of IT equipment, Salesforce, RSA Archer, Splunk, IBM BigFix, Neuss Tenable

Qualifications

Ad-Hoc Reporting

Database Administration

Security Dashboards

Business Systems Analysis

Software Development Life Cycle (SDLC)

Business Process Improvement Analysis

Salesforce Adminsitration

Strategic Planning

Risk Management

Create User Stories

Written and Oral Communications

Security System Assessments

Microsoft Suite

Cost & Revenue Auditing

Data Analysis

IT and Finance Audits

Agile Methodology

Data Integration

RSA Archer Operations

Experience

Marathon Petroleum Findlay, OH

BUSINESS ANALYST (May 2022 – November 2022)

Representative Projects: FDA-OIMT

Key Accomplishments:

Work directly with Business Partners to gather requirements and translate into functional specifications.

Coordinated multiple ongoing efforts to ensure business satisfaction.

Lead projects ensuring that projects adhere to all IT standards. Periodically reviews the applications and coordinates with audit during audit reviews.

Lead the testing process to ensure a quality product is delivered.

Manage a product backlog of support, enhancements, and project work; confirm alignment of priorities with business partners.

Ensured the security and compliance requirements of applications and business areas. Utilize appropriate methods, controls, and documentation.

Proactively monitor and communicate the status of incidents and outages and drive resolution. Analyze the data and trends to identify a root cause; then drive to resolution.

TACG, LLC ROCKVILLE, MD

Cybersecurity Business Systems Analyst (May 2020 – Present)

Representative Projects: FDA-OIMT

Key Accomplishments:

Planning and monitoring

Variance analysis

Pricing

Reporting

Defining business requirements and reporting them back to stakeholders

Track, Advise, and Report on System Assessments.

Attended weekly meetings and trainings from Department of Homeland Security (DHS) for CDM

Provide weekly dashboard to client on Cybersecurity Compliance

Provide monthly reports to client on Cybersecurity Compliance

Provided Data Analysis using ad-hoc reports in excel

Run filtered searches utilizing various tool (BigFix, FORESCOUT, RSA-Archer, and Splunk)

KONARK SOFTWARE WASHINGTON, DC

Cybersecurity Business Analyst (Oct 2018 – Nov 2019)

Representative Projects: USDA-OCIO

Key Accomplishments:

Assisted in the implementation of Continuous Diagnostic Mitigation (CDM) methodology

Attended weekly meetings and trainings from Department of Homeland Security

(DHS) for CDM

Perform system scans for Common Vulnerabilities and Exposures (CVE) on daily and weekly basis

Provided Data Analysis using ad-hoc reports in excel pivot tables

Setup accounts, permissions, troubleshoot problem systems, and perform system maintenance

Created training materials and performed training for the RSA Archer tool for USDA

Run filtered searches utilizing various tool (BigFix, FORESCOUT, RSA-Archer, and Splunk)

Utilize tools to run discovery scans of the network, and identify all assets

Support audit inquiries, ad-hoc, ATO efforts using filtered searches

Create reports from filtered searches to provide USDA headquarters with vulnerability information

Provide vulnerability information to government Leads for trends and analysis reporting

Provide information, track opening/closing and updating of POAM’s with organization liaisons

Perform maintenance duties on above software’s and setup alerts to ensure minimal downtime

Advised on processes, procedures, and security of software using standards from ITIL

Develop company-wide best practices for IT security

Research security enhancements and make recommendations to management

Stay up to date on information technology trends and security standard

NAVY LEAGUE OF THE UNITED STATES (NLUS) ARLINGTON, VA

Senior Business Analyst/ Database Administration (Jun 2016 – Oct 2018)

Directed the implementation of the enterprise company system with mapping out a Software Development Life Cycle (SDLC).

Key Accomplishments:

Serve as Project Lead on projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths and managing customer relationships.

Maintaining data standards, including adherence to the Data Protection Act

Writing database documentation, including data standards, procedures and definitions for the data dictionary (metadata)

Controlling access permissions and privileges

Developing and running SQL scripts

Administrator of the Relational Database (Blackbaud)

Commissioning and installing new applications and customizing existing applications to make them fit for purpose

Participated in Senior Management weekly briefings to advise on system analysis and provide any recommendations

UNITED NEGRO COLLEGE FUND (UNCF) Washington DC

Senior Business Analyst – Finance / Data Management (Jan 2003 – Aug 2015)

Spearheaded the implementation of the EFS (Enterprise Financial System). The Blackbaud suite of products are SQL based software that can be used on cloud servers. The project cost over $3 mil and is still being utilized today.

Key Accomplishments:

Determined business system objectives by analyzing customer business functions; gathering information; evaluating output requirements and formats.

Analyze requirements; construct workflow charts and diagrams, supports the definition of project requirements by identifying project milestones, phases, and activities.

Provide references for users by writing and maintaining user documentation; provide high-level training to users.

Consults with business unit management and personnel to identify, define, and document business needs and objectives, current business procedures, problems, input and output requirements, and levels of systems access.

Serve as a liaison between departmental end-users and information technology teams in the analysis, design, configuration, testing, and maintenance of a Contact Relationship Management (CRM) system to ensure it meets end-user business requirements.

Analyzes the feasibility of and develop requirements for new systems and enhancements to existing systems; ensures the system design fits the needs of the users.

Tracks and thoroughly documents changes associated with functional and business specifications; document detailed universally understood procedures.

Read and interprets functional technical literature and translates in terms understandable to the end-users.

Assists in developing an overall change management strategy for the new CRM system.

Participates in user acceptance testing and testing of new system functionality.

Contributes to team effort by accomplishing related tasks as needed.

Identifies and understands customer expectations as part of the requirements gathering process.

Act as the primary point of contact for all communication needs during the requirements gathering phase with the customer.

Ensures that the proposed solution concepts are aligned with the existing enterprise framework solution.

Developed new processes via a Risk Analysis

Works with Application Programmers to develop proposed solution prototypes in an iterative manner.

Prepares project documentation, i.e. (meeting minutes, business process documents, and other process workflow diagrams).

Act as the SME for the business domain and conduct/manage the knowledge transfer with the testing and development team.

Assist the implementation team in conducting the User Acceptance Testing of the

developed solution.

Assist the project manager/project lead with project closeout activities.

Previous Employment

Allianz Global Assistance Richmond, VA

Business Analyst- Contract (Feb 2016 – Jun 2016)

Benel Solutions Fairfax, Va

Business Analyst –Contract (Sept 2015 – Feb 2016)

Education

Certificate of training, SPLUNK System Administrator 1 training, Washington D.C. 2019

Certificate of training, FORESCOUT training, Washington D.C. 2019

Certificate of training, RSA Archer training, Washington D.C. 2019

Certifications – In Progress

Enrolled, RSA/Archer Administrator I- 2023

Enrolled, Splunk Administration I –2023

Certified, Certified Scrum Master (CSM) - 2022

Clearances

Public Trust

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