Lindsay Rose
Dispatcher, Phlebotomist, Customer Service, Healthcare, Medical Terminology
Weaver, AL 36277
************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
WSI - Weaver, AL
July 2022 to Present
Work from Home Customer Service Associate-Assist customers in purchase of goods and services in a professional and timely manner. Use multiple systems to view and track orders, update customer information in the computer, able to multitask and place orders in a fast paced environment. Customer Service Associate/Cashier
Lowe's Home Improvement - Anniston, AL
July 2022 to August 2022
Provide assistance to customers in a timely manner through cashiering or on the sales floor. Check out customers swiftly and accurately collect and return change to customers. Dispatcher
Anniston EMS - Anniston, AL
May 2021 to January 2022
Type all calls into the computer and Dispatch ambulances on emergency and non emergency calls, route and reroute to locations in a timely manner, able to multitask and speak to different agencies at once. Schedule patients appointments by arrival and departure. Emergency Medical Dispatch certified til 2023 Cashier/Customer Service
Lowe's Home Improvement - Anniston, AL
June 2020 to May 2021
Provide customer service swiftly and as accurately as possible, Cash customers out accurately and in a timely manner, stock and restock drinks and snacks. Sales Associate
Exile Armory - Weaver, AL
February 2020 to May 2020
Sale of guns, ammunition, and fishing supplies; accurately check and complete federal forms for customers to purchase guns; count, add, subtract money and give correct change accurately and swiftly in a fast paced environment.
Dispatcher
Oxford EMS - Oxford, AL
June 2018 to April 2019
Dispatched Ambulances on emergency and non emergency calls, secretarial work(filing, accurately keeping call logs) mapping locations for emergency helicopters and ambulances, schedule patients appointments by arrival and departure. Emergency Medical Dispatch certified in February 2019. Dispatcher
Anniston EMS - Anniston, AL
December 2016 to June 2018
Type all calls into the computer and Dispatch ambulances on emergency and non emergency calls, route and reroute to locations in a timely manner, able to multitask and speak to different agencies at once, schedule patients appointments by arrival and departure. Education
GED in Basic
Pebblebrook High School - Mableton, GA
September 1997 to May 2001
Skills
• Dispatch (3 years)
• Customer Service (3 years)
• Microsoft Office (2 years)
• Filing (5 years)
• Microsoft Word (3 years)
• Data Entry (6 years)
• Computer Operation (10+ years)
• Accounts Receivable (2 years)
• Cashiering (10+ years)
• Sales (4 years)
• Medical terminology (3 years)
• Medical scheduling (3 years)
• Medical Receptionist (3 years)
• Phone Etiquette (10+ years)
• HIPAA (3 years)
• Medical Records (3 years)
• Insurance Verification (Less than 1 year)
• Medical office experience (3 years)
• Windows
• Communication skills
• Computer skills
• Patient Care
Certifications and Licenses
Emergency Medical Dispatcher
February 2019 to February 2023
Certified in emergency and non emergency medical calls Additional Information
References:
April Williams
122 Trinity Way
Jacksonville, AL 36265
Misty Crosson
3288 Boiling Springs Rd.
Ohatchee,AL 36271
Kristen Boozer
31 Cahaba Ln.
Oxford, AL 36207