General Manager Assistant

ALICIA WRIGHT

**** ******** **** **********, ** *8606 · 662-***-****

**********@*****.***

Customer oriented General Manager with 25 years of experience. Focused on increasing revenues and expanding margins. Adaptive and deadline oriented consistently executes and completes multiple projects in high stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen offering vision and motivational acumen

EXPERIENCE

NOVEMBER 2021 – PRESENT

GENERAL MANAGER, Wendy’s restaurant

I came to Wendy’s November 2021 as an Assistant Manager, 1 month after being in that position, I was offered a position as General Manager. I have been in this position for 3 months and sales have increased.

NOVAUGUST 2016 – NOVEMBER 2021

GENERAL MANAGER, burger king

Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Drove year over year business growth while leading operations, strategic vison, and long-range planning.

Reduced corporate risk by managing shrink processes and controlling inventory levels.

Boosted productivity by consolidating material, planning, data collecting, payroll and accounting programs into one main system.

Enhanced operational efficiency and productivity by managing budgets, accounts, and costs

Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.

AUGUST 2015 – AUGUST 2016

GENERAL MANAGER, mcdonald’s

Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.

Implemented operational strategies and effectively built customer and employee loyalty

Assessed reports to evaluate performance, develop targeted improvements and implement changes

Set enforced and optimized internal policies to maintain responsiveness to demands

Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency

Directed successful operational turnaround, eliminating over $10 in debt within the shift per day.

1995 – AUGUST 2015

GENERAL MANAGER, mcdonald’s

Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.

Implemented operational strategies and effectively built customer and employee loyalty

Assessed reports to evaluate performance, develop targeted improvements and implement changes

Set enforced and optimized internal policies to maintain responsiveness to demands

Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency

Directed successful operational turnaround, eliminating over $10 in debt within the shift per day.

EDUCATION

MAY 1998

DIPLOMA, south panola high school

SKILLS

Performance Improvement

Recruitment

Client Account Management

Team Leadership

Food Preparation and Safety

Training and Development

REFERENCES

Available upon request

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