CAREER OBJECTIVE
I am a dedicated worker with excellent communication, time
management and computer skills. Aiming to leverage my abilities to successfully fill your open position. I've been Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals and make sure
patients/customers are taken care of according and safely. Im always willing to learn new things. I can be dependable, patient, and a great asset to your company. I always putting patients/consumers needs first while takening care of them properly! Im EPIC trained and certified and very familiar with HAR AND DAR format a syiwith hospital and clinical.
*************@*****.**
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Sullivan, WI 53178
EXPERIENCE
Medical Transportation Driver
FEB 2013 - PRESENT MTM transportation, Milwaukee/Madison, WI Dental Front Office Receptionist
AUG 2018 - FEB 2020 Family Dental, Waukesha, Wisconsin Patient Service Representative ER
• Transporting identified patient to there medical destination.
• Transporting patient safety to inpatient and outpatient facilities.
• Making sure patient is transported to there destination safely.
• Answered telephones and directed calls to appropriate staff. Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills and keeping financial records.
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• Conducted staff meetings to relay general information or to address specific topics.
• Assist and Trained new hires.
• Completed documents, case histories and forms, such as intake and insurance forms.
• Checking in patient upon arrival.
• Insuring all patients are safe comforoand informed as much as possible. JAMIE DEMONT
P A T I E N T / C U S T O M E R S E R V I C E R E P R E S E N T A T I V E APR 2021 - OCT 2022 Advocate Aurora, Summit, WI
• Referred patients to appropriate health care services or resources.
• Explained policies, procedures and services to patients using medical and administrative knowledge.
• Updated patient information for the most recent charts. Entered insurance information, making sure there coverage with the insurance information they have provided.
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• Checking in patient for appointments or ER visits.
• Retrieve proper demographics when patient arrives through ambulance or flights.
• Making the patient feel as safe and informed as possible at all times. EDUCATION
High School Diploma
JAN 2016 WCTC G.E.D, Waukesha, WI
Associate Degree In Criminal Science
JUL 2018 WCTC, Waukesha, WI
SKILLS
• Privacy Regulations
• Customer Relationships
• Communications Strategies
• Caring and Empathetic
• Registration and Scheduling
• Insurance Verification
• Communicating to Patients and Families
Documenting and Recording
Information
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• Calm and Effective Under Pressure
• Flexibility
• Team player
CERTIFICATIONS
• CPR certified