LH

LO-LETHA HALL

adwr8u@r.postjobfree.com 614-***-**** Columbus, Ohio 43217

Determined and capable team player to lead and delegate task with poise. Promoting over 20 years of diverse leaderships. Proficient at budget planning and expense tracking to fully meet employer objectives. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Experienced in data entry and handling money. Can quickly memorize product details and build customer's relationships.

Food handling

Inventory oversight and maintenance

Health and safety procedures

Staff supervision and assistance

Training

Recruitment and hiring

Portioning understanding

Training & development

People skills

Reliable & trustworthy

Computer skills

Good work ethic

Flexible schedule

Microsoft Office

Problem resolution

KIPP Charlotte Public Schools Charlotte,

NC

Cafeteria Manager

08/2018 - 03/2023

Administered food planning, purchasing, preparation and service for Elementary students and carefully adhered to health standards in dining area and kitchen.

Trained and oriented food service employees to perform with excellence, managed day-to-day activities of subordinates and assigned responsibility for ongoing specialization areas.

Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.

Executed quality checks of food service equipment and appliances, verified proper working condition and scheduled preventive maintenance and repairs without service disruptions.

Oversaw food production and serving, maintained food at correct temperatures, quality and appearance and executed proper portion control and patient-specific dietary restrictions.

Managed well-rounded staff consisting of 5 Cafteria workers delivering on-the-job mentoring and effective training.

Developed highly nutritious meals low in fat and very tasty to feed approximately 390 students each week.

Ordered food and supplies after planning month's upcoming menu, stocking needed items ahead of time.

Consistently maintained high levels of cleanliness, organization, storage Summary

Skills

Experience

and sanitation of food and beverage products to ensure quality. Trained new employees to perform duties.

Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Resolved problems or concerns to satisfaction of involved parties. Delegated work to staff, setting priorities and goals. Reconciled daily transactions, balanced cash registers and deposited earnings at bank.

Cleaning Company Charlotte, North

Carolina

Co-Owner

02/2016 - 01/2023

Operational and management skills

Complete bidding proposals for commercial and residential cleaning. Direct and coordinated day to day operations,

Performing and documenting routine inspections.

Knowledgeable of MSDS materials.

Responsible for payroll by confirming employees clock in and clock out. Ability to remain calm and courteous and professional with demanding customers in difficult situations.

Regional Income Tax Agency

Worthington, Ohio

Tax Auditor III

02/2001 - 02/2016

Performed audits of operational and financial areas to check compliance. Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.

Posted financial data in Excel spreadsheets and managed inventory. Maintained accurate accounts for cash, fixed assets and other transactions. Wrote reports, authored papers and organized supporting documentation. Supported efficient accounting operations with high-quality administrative support.

Presented audit results to management teams, delivering information in non-technical terms for easy understanding.

Collaborated with external partners to complete audits. Researched and implemented best practices to improve audit results. Managed and trained team members to enhance audit department performance and increase operational efficiency.

Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.

Delivered superior level of customer service to tax clients. Cross-trained employees, enabling completion of priority tasks during personnel absences.

Minimized internal accounting department backlogs by updating accounts and generating reports.

Researched changes in laws to maintain adherence to financial regulations. Maximized tax refunds by striving to obtain taxable income, deductible expenses and allowance details.

Created affidavits to certify delinquent accounts for collection or correction from proper authority.

Researched accounting and tax data with established schedule of performance expectations.

Testified at tax hearings to give testimony regarding audit work performed. Conducted internal audits to comply with tax regulations. Interpreted city codes and guidelines for purposes of tax assessment. Documented proposed changes by evaluating schedules and reports. Compiled detailed reports of audit findings to discuss with supervisor. Communicated recommendations to resolve legal and issues. Analyzed balance sheets for mistakes and inaccuracies. City of Columbus Columbus, Ohio

Clerk II

09/1998 - 02/2001

Filed small claims complaints Filed proof of claims with the bankruptcy court

Delivered high-quality customer service through deep commitment to knowledge and performance.

Supported office clerical functions using word processing and other software, email and office machines.

Performed data entry and recordkeeping tasks to track company correspondence and updates.

Assisted the caller or directed the caller to the appropriate department Examines accounts and supporting documentation for compliance Updated taxpayers account information.

Answered multi-line telephone system and routed calls to appropriate personnel.

Followed confidentiality rules to preserve data quality and reduce potential information compromise.

Oversaw office inventory by restocking supplies and submitting purchase orders.

Received and distributed incoming mail, messages and packages to appropriate individuals.

Contacted taxpayers regarding account updates.

Answered telephones, directed calls and took messages. Operated photocopiers and scanners, facsimile machines and personal computers.

Reviewed files, records and other documents to obtain information or respond to requests.

Delivered messages and ran errands.

Communicated with customers, employees and vendors to answer questions and address complaints.

Collected and entered payment data into system, maintaining complete confidentiality and accuracy.

Opened, sorted and routed incoming mail and prepared outgoing mail. Inventoried and ordered materials, supplies and services. Developed organizational filing systems for confidential customer records and reports.

Columbus State Community College Columbus, OH

The Ohio State University Columbus, OH

Education and Training

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