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Customer Service Nurse Practitioner

Location:
Dacula, GA
Posted:
April 27, 2023

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Resume:

FRANCIS I. NJOKU, FNP-BC, MSN, RN.

**** **** ***** *****, ******, GA 30019

678-***-****, adwr8j@r.postjobfree.com

WORK EXPERIENCE:

Nurse Practitioner

North Georgia Nephrology Consultants Jan 2023 –

Clinical Rotation Jan 2021 - Dec 21

Vistas Medical Center (Internal Medicine)

Suwanee Pediatrics (Primary Care)

Oscar Medical Center (Family medicine/Urgent care)

Georgia Acts and Healthcare services (Primary care)

Registered Nurse/Charge Nurse

Fresenius Kidney Care (Hemodialysis). April 2013 – August 2016

August 2021 - present

Health systems Management Inc. (Manages three Emory dialysis clinics in Atlanta, Georgia). April 2017 to 2021.

Perform comprehensive interdisciplinary patient assessment and prepare patient care plans.

Participate in anemia management.

Conduct patient education on dialysis modalities, access types, emergency preparedness and encourage patient engagement in hemodialysis treatment.

Educate patients on fluid management, treatment/medication compliance, infection control, dialysis access care, and other measures that eliminate or minimize hospitalization.

Conduct periodic assessments such as foot checks for diabetics that help to prevent amputation.

Educate patients on lifestyle choices that minimize hospitalization and improve quality of living.

Conduct patient pre and post treatment assessment, monitor patients and provide interventions as needed during hemodialysis treatment.

Set appropriate treatment goals based on patient’s pretreatment assessment conditions.

Prepare hemodialysis machines, initiate, and terminate treatment, consult/

obtain clinician orders, monitor labs, and administer medications.

Coordinate with interdisciplinary team to achieve best patient outcome.

Conduct timely and accurate documentation in the patient EMR.

Eastside Medical Centre (Behavioral Health) August 2012 –March 2016

Clinical Manager

Dialysis Care Centre/ Veritas Dialysis Inc Stone Mountain Ga 2018 to 2021

Facilitate safe and quality hemodialysis treatment as ordered by the clinician according to facility policies and protocols.

Promote an environment that fosters safety, and quality patient care, patient empowerment patient/staff satisfaction, professionalism, good customer service, and high performance.

Participate in staff hiring, training, support, performance evaluation and disciplinary actions.

Actively participate in the monthly continuous quality improvement initiatives

Plan and direct patient care according to individual patient care needs as ordered by the clinician.

Participate in patient admission and transfer/discharge process.

Ensure regulatory standards and regulations are met and maintained.

Maintain operational excellence, ensure adequate supplies are available, equipment is in excellent working condition, working environment is safe and conducive.

Actively participate in central venous catheter (CVC) reduction measures

Promote infection control measures.

Nurse Manager

Nephron Corporation (Hemodialysis). February 2016 to April 2017

Coordinate hemodialysis patient care per clinician order and ensure set quality goals are achieved.

Manage issues that enhance smooth operation of the clinic such as supplies, equipment/machines, and staffing.

Participate in staff hiring, training, support, performance evaluation and disciplinary actions.

Ensure facility environmental safety and integrity.

Promote patient centered approach, best customer service, quality care provision and minimize waste.

Schedule and participate monthly CQI meetings and maintain regular communication with the clinicians and the interdisciplinary team.

Education and Licensure

Master of Science in Nursing (FNP).

oUnited States University, San Diego, California. 2021

Bachelor of Science in Nursing

oGrand Canyon University, Phoenix, Arizona. 2015

Associate Degree in Nursing.

oGwinnett Technical College, Lawrenceville, Georgia. 2012

FNP-BC 2027(Expiration date)

RN, Georgia (compact license). 2024(Expiration date)

CPR, American Heart Association. Active.

Affiliation

American Nurses Association (ANA).



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