Data Entry Management Clerk

John F Snyder

*** ****** ** **********, **, ***** 513-***-**** *********@*****.**.***

Dynamic and driven professional with a proven record of generating and building relationships, managing projects from concept to completion, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions. Adaptable and transformational leader with an ability to work independently and develop opportunities that further establish organizational goals.

KEY SKILLS:

Training/Instruction

Employee Development

Relationship Management

Project Management

Data Management

Disaster Recovery

EXPERIENCE

Empire Today Sales Representative April 2021-Present Key Accomplishments:

Achieved a C rating within first 2 months

Sold over $200,000 of flooring in first 7 months

Achieved a B rating within 6 months

Reached $800,000 after one year

Ohio National Financial Services Feb 2010 – Nov 2020

Supervisor Document Management Center Feb 2012 – Nov 2020

Team Leader Document Management Center Jan 2011 – Feb 2012

Document Management Clerk Feb 2010 – Jan 2011

Key Accomplishments:

Started career as a clerk – Responsible for identifying and routing incoming work to various departments including underwriting, Insurance services, claims, among others.

Promoted to Team Lead within one year as recognition by senior leaders for outstanding performance.

Led team of 7 direct reports monitoring daily workflow and adherence to defined productivity and work standards.

Oversight for implementing department projects focused on employee performance improvements and departmental improvements.

Partnered with IT department on system integration of OPEX scanners to MAVRO software which upgraded the work distribution process in the department.

Wrote and upgraded procedural database for department including training materials for five separate positions.

Participated in the testing of system enhancements and workflow improvements including updating the process and procedures related to the changes.

oProvided training to impacted associates

oDeveloped procedures for each new enhancement including training materials.

Partnered with Accounting department to verify all payments before bank deposit.

Developed department disaster recovery plan for yearly verification.

Liaison for Document Management Center for introduction to Fixed Indexed Application process when Annuity department introduced new product.

O’Charley’s Restaurant 2001 - 2010

Bartender/Head Trainer

Key Accomplishments

Led all training of front-end staff including classroom training.

Oversight for managing weekly liquor inventory including maintaining inventory based on supply and demand.

Assisted Bar Manager in daily, weekly shift management as well as cash control for the entire staff.

Created training schedules and development plans for each new employee.

EDUCATION

Bachelor of Business Administration specializing in Management

American InterContinental University Online

CERTIFICATIONS

ACS and ALMI designations from LOMA

Series 6 certification

Contact this candidate