Entry Operator Data
Resume:
Judy Lister
Patient Financial Service Rep
Topeka, KS 66618
adwr4d@r.postjobfree.com
Customer Service Experience
Degree in Data Entry
Computer Programs Experience
Excel Word, Works, as well as other programs job specific Strong Work Ethics
Multi-tasker
Supervisor experience
Low absence
Authorized to work in the US for any employer
Work Experience
Mtm specialist
Berlinwheeler - Topeka, KS
November 2018 to November 2020
Set up transportation for insurance companies for medical trips, customer service, Admissions Specialist
Aldersgate Village - Topeka, KS
March 2017 to April 2018
Worked on admissions, processed applications worked with marketing on getting beds filled in the 192 bed facility. Worked with families on financial issues with Medicaid,and private insurance companies Patient Financial Service Rep
Stormont Vail Hospital - Topeka, KS
October 2013 to November 2016
1500 SW 10th
Topeka, Ks 66611
Misti Wright, Supervisor
Position: Patient Financial Service Rep
My responsibilities were to give exception customer service to our patients on their billings, claims and insurance issues. I took around 50 calls a day via phone and also waited on 20 walk in customers at the customer window at the hospital, processing payments and questions on their accounts. I worked on cross training at all the business offices and was the back up for them. I was responsible for the nightly deposits and petty cash drawer. I worked with several different departments to get claims processing and reviewed for coding and refiled claims when it was needed. Customer Service Rep/All lines of Business
Blue Cross and Blue Shield of Kansas - Topeka, KS
August 2006 to February 2013
1133 SW Topeka Blvd
Topeka, Ks 66629
Jody Broughton, Supervisor
Position: Customer Service Rep/All lines of Business I took between 40-60 calls a day Inbound/Outbound calls, to members, providers, and all other callers. I helped with claims, policy and benefits questions. I also helped with training of other customer service reps. I helped to build the Knowledge Management program used by all the reps on the floor. I did written inquires and predeterminations for medical services and dental. I was the representative for the customer service units for both the Project Topeka and for the March of Dimes campaign. I worked on programs to help make procedures on the floor to be more efficient. I worked hard to instill teamwork and helping others within our team to get answers about gray areas in the policies. I filled in for the Help Desk when our Quality reps were not available. Won several customer service awards and have received Distinguished on all but a few of my review sheets the others were Commendable. Mary Beth Saylor, Supervisor
Midland Hospice - Topeka, KS
August 2005 to February 2006
Position: Gift Transaction Specialist
In this position I processed all gift received from families. I helped to raise funds for the Hospice. I printed all the flyers and packets needed for distribution to companies for funding. I sent out thank you letters and worked on the computer about 75% of the time. I answered phones and filed did ordering of supplies and delivered goods when needed.
Jack Ciotti, Supervisor
Tele Tech - Topeka, KS
May 2001 to April 2005
Position: Customer Service Care Representive
I covered for Supervisor who were missing or until replaced. I did general customer service for Verison phone service. I took supervisor calls helped train and did billing overrides. I did price plan changes, helped to build teams and worked closely with management to get programs in place to promote changes in company policies.
Slot Attendant
Harrah's Prairie Band Casinos - Mayetta, KS
November 1999 to May 2001
I had to pass a though background check on my personal life for any legal or otherwise events. I was responsible to pay out Jackpots, filling slot machines, and maintaining a wallet of $15,000.00 each night. I was responsible to make sure our customers were taken care of and make sure that everything was acceptable for them and that they felt they were receiving great customer service. I was the representative for the slot department on the employee committee. Branch Manager
Fidelity State Bank & Trust Co
April 1999 to November 1999
Responsible for maintaining work schedules for coverage. Hired and fired employees as needed. Organized the promotions for upcoming events at the bank. Supervised tellers, balanced safe and teller drawers, as well as the ATM daily. Opened accounts, processed loans, did customer service calls to companies to acquirer new business.
Larry D Crume, Executive Vice President
Fidelity State Bank & Trust Co - Topeka, KS
May 1998 to November 1999
Secretary/Loan Processor
Fidelity State Bank & Trust Co
May 1998 to April 1999
General office work (typing, filing, answered phone), processed loans documentations and created loan documents, worked with Title Companies to get insurance on properties, opened checking and savings accounts.
Chris Serls, Store Manager
Hardee's Restaurant - Topeka, KS
May 1997 to April 1998
Position: Night Swing Shift Supervisor
Responsible for schedule of crewmembers, customer service, do the ordering of the stock in the store. Do the shift inventory and make sure to stock the store. Do general maintenance on the store, do the nightly deposits and help hire and train new employees. Owner/operator of Licensed Day Care
Judy's Country Daycare - Topeka, KS
January 1994 to May 1997
General preschool teaching getting children ready for school experience. Enrolled in several classes on child development to encourage growth and development, for my children in my group. Judy's Key Perfect
Position: Owner/operator
Did general Data Entry for local business, taxes and payroll and general office work. Seaman USD
NW Lyman - Topeka, KS
September 1985 to January 1994
66608
Evelyn Davis, Director of Transportation
Position: Bus Driver
Required to pass and obtain my CDL licenses, uphold our CPR accreditation requirement. Was assigned 6 bus routes on a daily basis, high school, Jr High and elementary and Kindergarten route. Was responsible for training of new drivers and also responsible for routing out our pick up and drop off routes. Also competed in state wide bus rodeo for 3 years with the school district. Co-owner/Operator
NW Lyman - Topeka, KS
September 1985 to February 1990
Bid large jobs for different business, ran crews on large job sites, for both carpet cleaning and floor refinishing. Kept the books for the business for both sales tax and withholding taxes for employees. Did purchasing and ordering for the company and scheduling for crewmembers. Dick Lindstrom, Supervisor
Kansas Department of Education - Topeka, KS
August 1984 to September 1985
Position: Data Entry Operator
Worked on certification paperwork, entered various data into the system for teachers. Helped in the processing unit, ran the printer, worked in the print shop, and the certification department. Temporary Employee
Bossler Brown - Topeka, KS
March 1981 to July 1984
Data Entry Operator
Blue Cross and Blue Shield - Topeka, KS
May 1980 to February 1981
Entered information for processing insurance claims. Verified input on computer. Education
Economics
Washburn University
1999
Skills
• Data Entry (10+ years)
• Computer Hardware (10+ years)
• Phones (10+ years)
• Insurance Verification (10+ years)
• Training (10+ years)
• Customer Service (10+ years)
• Typing (10+ years)
• Filing (10+ years)
• CSR (10+ years)
• Call Center (10+ years)
• Customer Support (10+ years)
• Customer Care (10+ years)
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