Lube technician, Sales Associate Customer Service
Resume:
Henry Sheppard *** Black Hill Rd
Damascus AR, ***39
******************@*****.***
Professional Summary:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience and elevating company profit with targeted markets. Consistently recognized for sales performance and excellence in customer service. I stayed in the top 5% in sales company wide consistently for the duration of my sales career. ***Prior to sales and gas and oil fields, all of my experience is in Automotive repair and diagnostics. Experience:
Crafton Tull, Conway, AR— Survey Party Chief
June 2018 - February 2023
SKILLS:
*Mathematical Calculations
*Hand Sketching
*Precise Measurements
*Customer Satisfaction
*Project Deadlines
*Customer Loyalty
*Product and Service Knowledge
Clayton Homes, Conway, AR — Sales Associate
February 2016 - June 2018
SKILLS:
*Provided Positive first impressions to welcome existing and new potential customers
*Engaged with customers to effectively build rapport and lasting relationships
*Increased sales by offering advice on purchases and promoting additional products
*Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
*Completed orders and organized product deliveries to meet customer timetable
*Evaluated inventory and delivery needs and optimized strategies to meet customers demands
*Grew sales and Boosted profits.
Crafton Tull, Conway, AR— Survey Party Chief
September 2012 - February 2016
SKILLS:
*Mathematical Calculations
*Hand Sketching
*Precise Measurements
*Customer Satisfaction
*Project Deadlines
*Customer Loyalty
*Product and Service Knowledge
Sheppard’s Auto Clinic, Clinton, AR — Owner
August 2011 - September 2012
Skills:
*Managed day-to-day business operations
*Consulted with customers to assess needs and propose optimal solutions
*Enhance operational efficiency and productivity by managing budgets, accounts and cost
Clayton Homes, Conway, AR — Sales Associate
April 2005 -August 2011
SKILLS:
*Provided Positive first impressions to welcome existing and new potential customers
*Engaged with customers to effectively build rapport and lasting relationships
*Increased sales by offering advice on purchases and promoting additional products
*Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
*Completed orders and organized product deliveries to meet customer timetable
*Evaluated inventory and delivery needs and optimized strategies to meet customers demands
*Grew sales and Boosted profits.
Allen Samuels Chevrolet
Corpus Christi, Texas
June 2012-September 2016
Skills: Automotive Technician
*Team Leader
*many ASE certifications
*Gm certified
EDUCATION
Thorndale HIgh School
Thorndale, Texas
Graduated May 5, 1987
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