Bennie Middleton

Acworth, GA ***** 770-***-**** adwr36@r.postjobfree.com

Quality Analyst, Production Processing

Methodical, detail-oriented Quality Analyst with years of progressive experience in delivering strategic directions across quality assurance & test management, people management, operations management, and analytics. Equipped with competencies in process optimization, material handling, quality assurance, and performance evaluation. Proven track record in performing quality management measures and equipment management to enhance business operations significantly. Motivated and committed to Good Manufacturing Practices (GMP), eager to learn and collaborate with internal stakeholders to successfully address business needs, optimize operational efficiencies, and attain performance standards.

CORE COMPETENCIES

Production Processing & Management Manufacturing Quality Assurance (QA) & Quality Control (QC) Process Improvement Analytics Test Planning Quality Auditing Requirements Analysis Quality Management Business Analysis Product Development Safety Procedures, Testing, & Investigation Budgeting & Forecasting People Management Training & Development Report Metrics Policies Compliance Leadership & Ability to Collaborate Excellent Communication Skills Critical Thinking

RELEVANT SKILLS

QUALITY CONTROL & COMPLIANCE

Establish effective standard operating procedures (SOPs), regulations, and Current Good Manufacturing (CGMP) steps.

Contribute productive work competencies and follow the EHS standards established to impact excellent service.

Conduct various audits and collect data from comprehending issues encountered and providing documentation.

BUSINESS ADMINISTRATION

Leverage expertise in technical skills and hands-on collaboration with customers to achieve business requirements.

Administer a value-driven technique in developing quality research strategies aligned with the company's mission.

Ensure to consistently meet requirements and demands of the product to reach an excellent process development.

CONTINUOUS PROCESS IMPROVEMENTS

Deliver excellence in directing business operations, efficient methods, training members, and customer service delivery.

Collaborate in discussion to emerge new decision frameworks and governance through process implementation.

Advance progressive development in various advanced and complex laboratory procedures with exceptional dedication.

OPERATIONS MANAGEMENT & OPERATING LEADERSHIP

Apply accountability and strong attention to detail, and produce creative solutions to drive the management strategy.

Demonstrate ability to lead and supervise teams, oversee employee performance, and optimize productivity.

Exhibit robust flexibility, a strong work ethic, ability to handle multiple tasks, keen decision-making, and aptitude for prioritization.

PROFESSIONAL EXPERIENCE

INALFA ROOF SYSTEMS Acworth, GA 2018 – 2023

Quality Analyst (2021 – 2023)

Monitored and analyzed cost data for non-quality for 5 automotive manufacturers; reviewed all customer chargebacks; gained access to all customer B2B portals; served as the CONQ coordinator; and spoke with the AP/AR department.

Conducted Excellence Quality Overviews for New Hires while scheduling, performing, and preparing management reports.

Strategized processes to efficiently improve quality checkpoints and decrease scrap parts while clearly, logically, and succinctly communicating concepts, information, and suggestions.

Exemplified technological ability to check for accuracy and completeness when reviewing/auditing production processes.

Created high-quality systems aligned with user expectations and business process objectives while being aware of how changes affect internal SOPs, suggesting changes to SOPs, and reviewing documentation & incident reports.

Quality Technician (2018 – 2021)

Performed quality control checks to ensure required specifications and quality standards were being fulfilled & met.

Safeguarded problem containment by sending out Quality Alerts, providing training, and conducting audits.

Worked with management and supervisors to address shift issues, investigate underlying causes, and help create long-lasting corrective measures while identifying quality-improving initiatives in collaboration with the QE.

Guided operators in adhering to product specifications and standards by analyzing and resolving non-conformities.

Facilitated visual/function verification of completed & incomplete modules to design & quality requirements for product lines.

Benefits Advisor AMERICAN FAMILY LIFE ASSURANCE COMPANY (AFLAC) Kennesaw, GA 2016 – 2017

Coordinated with business owners to provide their staff with optional healthcare and other benefits while helping owners make sure that their employees receive immediate financial benefits in the event of medical occurrences.

Created new business opportunities through calls, networking recommendations, and firm leads. Held meetings with employers to discuss how to alter the programs to suit their needs.

Conducted continual dialogue with employer clients on new benefit alternatives and current benefit trends.

Office Manager CARAT CONSULTING GROUP Fairburn, GA 2013 – 2016

Oversaw all aspects of everyday office management, including banking, finances, and budget forecasting.

Streamlined client communications, investigated data, and created summaries while delivering high-quality services and customer incentives, significantly improving client relations.

Led networking & sales, resulting in an expanded client list while exercising sound judgment in managing confidential or sensitive information; trustworthy, which allowed the highest levels of internal and external confidentiality & integrity.

ADDITIONAL PROFESSIONAL EXPERIENCE

Operations Manager, Officer BANK OF NEW YORK MELLON College Park, GA

Branch Manager, Officer COMMERCE BANK CORPORATION Philadelphia, PA

EDUCATION

Bachelor of Business Administration

Howard University – Washington, DC

CERTIFICATION

Banking and Finance Certification American Institute of Banking – New York, NY

TECHNICAL SKILLS

Workday, Microsoft Office Suite (Word, Excel, PowerPoint, & Outlook), Social Media

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