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Operations Manager Customer Service

Location:
Conroe, TX
Posted:
April 27, 2023

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Resume:

Jason M. Bell

*** ****** **** **********, ** ****6

208-***-**** Contact adwr1x@r.postjobfree.com

OBJECTIVE

Seeking a professional position where my skills and experience can help the team succeed.

SKILLS

• 22+ years of professional experience

• Communicate well written and orally with executive staff, fellow employees, vendors, and clients

• Team leadership personality and professional performance

• General knowledge of Office, Operations, Warehouse, Retail and Management.

• Inside, Retail, Telemarketing, Enterprise, Customer Service and Sales Support.

• Ability to develop and maintain teamwork relationships with management, employees and clientele.

• Ability to Identify, analyze and solve problems.

• Excellent verbal and written communication skills, Phone Etiquette and Professionalism

• Strong computer skills in word processing, databases, spreadsheets

. Experience collecting payments from customers

• Flexible when things do not go as planned.

• Can Do ~ Positive Attitude!

• Optimistic ~ There is a solution to any problem!

SOFTWARE

Word, Excel, Access, Power point and Outlook

EXPERIENCE

Big Ugly Freight Transportation, LLC

Operations Manager

January 2020 – February 2023

Developed, streamlined, and orchestrated all internal and external operations. Managed long haul truck drivers and assisted in the scheduling and facilitating of each of their loads as needed. Assisted in the hiring and firing of personnel on an as needed basis.

Built customer relationships to acquire them as customers for future projects and worked with the billing department to receive payment for each project.

Eagle Eye Security, Inc.

Business Operations Manager

August 2004 – December 2019

Developed, streamlined, and orchestrated all internal and external operations. Streamlined Scheduling, cost impact savings, and reschedules to accommodate job flow and eliminate job costs. Lead all daily operations and management of all business facets. Handled all operational tasks for all security locations and events. Streamlined projects with 1 employee to 50+ employees with materials, equipment, and vendors.

Available for Immediate Employment



Contact this candidate