Support Specialist Customer
Resume:
Towana Lenoir
Detroit, MI
adwr1l@r.postjobfree.com
Work Experience
Overnight GM Stocker
Meijer - Detroit, MI
July 2016 to Present
Stock merchandise from store receiving to shelving, work independently and with my team to complete inventory stocking, Complete REV'S properly display products for customers easy access. Adult Home Care
State of Michigan - Detroit, MI
January 2009 to Present
Provide daily meds, cook daily meals, clean residents rooms and community areas, bath and dress the residents, maintained residents safety, became a sincere companion to the residents. Customer Support Specialist-Call Center
Hansons Windows & Siding - Roseville, MI
November 2007 to December 2008
Provided customers with orders and updates, placed orders and took payments, order adjustments, applied discounts, provided account information on products, scheduled appointments, processed and closed customers accounts.
Housekeeper Lead
Ramada Inn Hotel - Southfield, MI
March 2004 to November 2007
Provided lists of vacant rooms to be cleaned, ordered environmental supplies, assisted with cleaning and preparing rooms, trained new hires,trained current employees on new procedures, room inspections. Retail Supervisor
Value City Department Store - Livonia, MI
July 1994 to March 2004
Supervised the front and end department, scheduling meet and exceeded sales goals. Strong interpersonal skills with ability to interact effectively with diverse personalities conduct interviews, trained new hires, point person for escalations and customer issues, assisted upper management with any task assigned.
Education
High school diploma in General Studies
Cooley High School - Detroit, MI
1990 to 1994
Certifications and Licenses
Patient Care
1995 to 1997
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